Beds are friggen expensive!!! JUST PUT ME OUT OF MY MISERY!!! **FINAL UPDATE**

good for you!!!

i'm glad you got the better price!

but i'm even more glad that i'll get to go through the ordeal of buying a new bed very very soon!!!

good for you!
when you receive the bed you should contact the company of your experience

So there's more crap that Sleepy's has dumped on me! The guy was supposed to call me on Monday to tell me whether the bed would be in stock and they would be able to deliver it on time to me or I would need to order a new bed. I called Monday afternoon, and was told he was off. Why he would tell me that he would call me if he was off, I have no idea. So Tuesday, I call and ask for him, and they tell me that he's not in that store today. I left a message and they contacted him and he called me back. Said the bed was in and would be delivered on Wednesday. I asked (as I had several times when I was there last Friday) if it would be delivered after 5 pm, and he said yes, but it was not 100% guaranteed.

Yesterday, I check the website and it says that my bed is scheduled for delivery between 1 and 5 pm!!! I call Sleepy's and the automated system says the same thing. I get someone on the phone and they tell me that I'm scheduled for 1 to 5. They said that since I didn't pay the extra fee for the guaranteed delivery time, it was just an estimate and they try to accommodate requests but can't guarantee it. The woman I was working with was really nice and the end result (after a 20 minute phone conversation) was that she was going to reschedule me for a guaranteed delivery time today after 5, at no extra charge. Great, finally some help.

Well, yet again, Sleepy's screwed up!! The bed is here, but they brought me two different size box springs! One is a good inch and a half to 2 inches thicker than the other one. Not to mention that the bed itself is higher than it was in the showroom...I can't touch the floor with my feet when I sit on the edge of the bed and our night tables are at least 4 inches lower than the friggen bed! I had to have the delivery people wait around while I called someone and rectify the situation. So tonight, FH and I are sleeping on an uneven bed (I shoved a comforter under the boxspring on his side to even it out) and they are supposed to deliver a new one during the day tomorrow (luckily I took the day off). I am so fed up with this damn bed! (OK, I love the bed, even in its gargantuan-ness, but the service has sucked shriveled little moose balls!)

I'm going to write a nice, long letter to the corporate headquarters and let me tell you, if they do not do something to make me happy, I'm going to hurt someone!

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Posted by jannshari




Well, yet again, Sleepy's screwed up!! The bed is here, but they brought me two different size box springs! One is a good inch and a half to 2 inches thicker than the other one. Not to mention that the bed itself is higher than it was in the showroom...I can't touch the floor with my feet when I sit on the edge of the bed and our night tables are at least 4 inches lower than the friggen bed! I had to have the delivery people wait around while I called someone and rectify the situation. So tonight, FH and I are sleeping on an uneven bed (I shoved a comforter under the boxspring on his side to even it out)

I'm going to write a nice, long letter to the corporate headquarters and let me tell you, if they do not do something to make me happy, I'm going to hurt someone!

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Thanks for a fun story, I would be mad too!!

I'm still waiting for the right size box spring, but at least my new bed is providing some amusement in our house. FH apparently thinks it's very funny to watch me have to claw and climb my way into the bed. I literally have to either take a running leap or add a hop first in order to get in. Let this be a warning to all other ladies 5'3' or shorter! I think I might need a step ladder to get in.

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Posted by jannshari

I'm still waiting for the right size box spring, but at least my new bed is providing some amusement in our house. FH apparently thinks it's very funny to watch me have to claw and climb my way into the bed. I literally have to either take a running leap or add a hop first in order to get in. Let this be a warning to all other ladies 5'3' or shorter! I think I might need a step ladder to get in.

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Sounds like my dog. He hit his hind legs for about 3 weeks every time he jumped up on mom's new bed before he learned. Now he gets a running start. Its kinda funny to watch.

Think of it of exercise.

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Posted by jannshari

You would have been proud of me today,

I eventually walked out of there with almost $600 in savings, but he truly didn't comprehend the whole idea of customer service and competency!

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WHoohooo.. You go!!!

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Posted by jannshari
I'm going to write a nice, long letter to the corporate headquarters and let me tell you, if they do not do something to make me happy, I'm going to hurt someone!

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WHOOHoOOO!! Even better.. go get them!

Sounds like pure hell. I can't wait to show Jim. This way he can be prepared for the fact that I will walk in with my Battle face on.

Hope things work out.. Your home today right (friday-snow day)?

Hope so..
Good Luck

I GIVE UP!!!!!

The idiots just came back with 2 of the WRONG box springs. They were supposed to bring at least 1 of the right one, and I was told yesterday that they were going to bring one of each to make sure that they had the right one (which sounds to me like a crock of BS, because if you look at the label, you'll know if you have the right damn one!), yet they show up with 2 of the wrong one. I don't get it. Do I have 'bend me over and screw me sideways' written on my forehead???

Sunday...that's the next time they're taking a shot at being even remotely qualified to walk and talk at the same time. Let's see if three time's the charm!

Yeah, that would be what I would normally do, except I have friends coming from out of town TONIGHT and need the extra bed. Believe me, they got a piece of my mind and they are going to get an even bigger piece of it when all is said and done. They better give me a piece of the company for all the misery they've put me through.

ETS: they cancelled all afternoon trucks for today, and weather depending, all deliveries for tomorrow, so they couldn't even come out and take my bed away if I wanted them to.

Hrmmmm


Yep, there'd be blood if I were around. I'd stomp in with heavy wet snowy shoes and hop up on the bed i DID order and say 'How about we just take these box springs, whatcha think?'

UGH I am so sorry Jann!!!! I hope they straighten this out soon. What ever happened to pride in workmanship and a job well done

I am laughing with delerium at this point. They never called or showed up Sunday and when I called yesterday, they told me that I said I was going to go to a showroom. Not only did I never say it, there's nothing in the showroom that would do me any good. They don't have box springs there and I don't want to return the bed...I just want it taken care of.

They offered to deliver it after 3 yesterday when I called at 8:45 in the morning, but HELLO...some people have to work and can't rearrange their schedule like that.

So, if anyone believes in the power of collective persuasion, could you all think happy box spring thoughts for me that they will bring the right friggen one tonight, when they make their 4th actual attempt at delivering my bed in its entirety? Thanks.

They are...they just don't know it yet. When they get my letter at corporate headquarters, with my threats to go to the BBB and the Attorney General if they don't find some way to make me happy, I have a feeling that they will compensate me in some way. Normally, I'd just be happy to have the bed, but after all they put me through and the time I had to take from work and my life for this, I want them to pay. This is mass incompetence if ever I've seen it and they should have to suffer for their idiocy and failure to have anything remotely resembling customer service.

FINALLY!! They just brought the right box spring and FH and I can finally sleep at the same level. He's been on the lower side, and I kept rolling towards him all night and he kept feeling like he was constantly trying to climb upwards in his sleep!

If anyone works for Sleepy's, you may want to warn them now that they will be getting a nice, long, informative, and demanding letter from my attorney...AKA...me!