Burtons- Flowers

Who is booked with them? How is their customer service? I ask because they gave us a REALLY good quote but weren't too friendly. I was there for about 20 min where as my other appointments I spent an hour at, going over lots of details and such. Please help!

Re: Burtons- Flowers

I'm booked with them. CS wise they were great! I'm not too happy with my revised quote, but thats another issue.

Re: Burtons- Flowers

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Posted by mrsdraskin2009

I'm booked with them. CS wise they were great! I'm not too happy with my revised quote, but thats another issue.

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what do you mean 'revised quote', did you revise it or did they? I thought they had a set price cps.

The only thing I am concerned is I booked with Bobbi, who is no longer there...I did however speak with the owner Mike (I think is his name) and he agreed to include whatever she added extra.

Re: Burtons- Flowers

I booked with them...personally didnt like the CS. The only one I liked was Mike. I got a good quote from them originally, but I added/removed alot of stuff and the revised quote I got I wasn't happy with. I ended up cancelling Burtons and switching to Flower Barn.

ETA: I only spent 20 min there too...and it was probably my fault, but I never got a price breakdown of how much everything I was getting was. It was basically just the package price. I didn't know how much a cp or bo-k was. Didn't like that

Re: Burtons- Flowers

anyone else ?

Re: Burtons- Flowers

I'm debating too. The woman (I think her name was Mary???) I met with was very nice...then she said b/c my flowers were so expensive (mostly all phalanopsis orchids) , I should talk to the guy (I dunno his name sp he can 'work his magic' lol. He was pretty nice too). They gave me a reeeeally good quote. I met with another florist..I really liked her but she quoted me $500 over Burton's and I'd only be getting 7 high & 10 low CPs from her...at Burtons, I was getting 18 ALL high!

Re: Burtons- Flowers

I booked with them. I felt the same way when I first met with them. They were not very personable at all. I felt like it was just an assembly line. He ran through his whole price list in about 10 minutes and gave us some time. The only reason why I booked with them is because 3 friends and 2 cousins used them and their flowers were absolutely gorgeous and very reasonable!! I also asked my friends about how their service is after the first meeting. They all said that it did get better. So I am keeping my fingers crossed for the same results.