Post New Topic

Commack The Wedding Center rant!! LONG

giraffe1210 Posted:

Commack The Wedding Center rant!! LONG

Sorry for the long rant!!!

Against my better judgment, even though they have nothing but terrible reviews, I used the wedding center for my dress, BM dresses and invites. I was trying to stay positive and form my own opinion instead of listening to what others say.

Long story short... They ordered my dress wrong... TWICE!!!

Ordered my BM dresses. Those aren't in yet. I'll update if those are screwed up too.

Last week I posted a rant about my invites.... They forgot to order them!!! They finally came in and I went to pick up today. After standing there for maybe 10 mins while one associate was on her cell and the other 2 were BSing with each other, they asked if we needed something. They pulled out my invites and told us our balance. I asked for some sort of compensation... The owner, Bob looked at me like I was nuts. After much argument, he gave me $30 off and acted as though he was doing me a favor.

Then what was most annoying, I picked up my dress bc I was pissed and decided I don't want them to do my alterations... He pulls out my dress and one of the strings to hang it is broken. He says 'looks like it broke' ... No kidding!!! So it's hanging all crappy since it's missing a string, gonna have to get it fixed during alterations.
Lisa and Steven Posted:

Commack The Wedding Center rant!! LONG

I'm sorry this happened to you. My brother used them for invitations 8 years ago and loved them. I was considering going there to check them out but I'm not sure if it is worth the headache.

butrfly1rm Posted:

Commack The Wedding Center rant!! LONG

How did the invites wind up comin out??

Bride2Be78 Posted:

Commack The Wedding Center rant!! LONG

I'm sorry you are dealing with this. Sometimes it's worth paying a little more & going with a reputable business. I hope the girls dresses come in soon. Did you pay the rest of the balance on your dress? Did he give you $ off the dress damage?

MsA2MrsA Posted:

Commack The Wedding Center rant!! LONG

Wow. That's terrible. My mom got her MOB dress there with no issue. But she took it home right away.

giraffe1210 Posted:

Commack The Wedding Center rant!! LONG

No, he didn't compensate me on the dress. It was paid off months ago. They still owe me $100 credit on an accessory but I've already bought everything elsewhere. I'm thinking of getting something and just selling it to make some money back.
And the invites came out beautiful! I'm in love with them. I'll post a pic in my album in a few mins.
simba301 Posted:

Commack The Wedding Center rant!! LONG

The invitations look great! Sorry they were so hard to deal with at TWC.

pamelitz17 Posted:

Commack The Wedding Center rant!! LONG

Sorry to hear about that but the invitations are so cute!

Soon2bMrsEhrhart Posted:

Commack The Wedding Center rant!! LONG

Sorry that you are having so many issues, but the invitations are awesome. Can you please let me know how much they were.

MrsDtoBe Posted:

Commack The Wedding Center rant!! LONG

So sorry you are dealing with this, that's awful! Hopefully things can only go up from here

Reply to this topic

Log in to reply or quote a post.