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COMPANY RANT!!!! (SORRY so long!)-UPDATE ON BOTTOM!

cammolax23 Posted:

COMPANY RANT!!!! (SORRY so long!)-UPDATE ON BOTTOM!

Soooo,

bachelorette party... suppose to be easy right.. WRONG!!!!!!

I had a whole fantastic night planned out, but because a lot of people bailed at the last minute things got changed around. which is fine, I just wanted to make sure the bride to be got what she was so hoping for.

Just so all of you know... NEVER EVER EVER use All Island Taxi as a means to travel... THEY SUUUUUUUUUUUUUUUUUUUUUCK!!!! I have never been so mad at a company in my entire life...

I originally called on friday to get a quote of what it would be round trip from garden city to manhattan for 10 people. he quoted me $145 +tolls and gratuity... ok perfect! Door to door service for less than a train ticket! I spoke with them again sat morn around 11:30 before the shower to confirm a ROUND TRIP reservation picking us up at 9:30 that night...

then during the shower i knew people were starting to bail, so at 6:00 when i got home I called then again to let then know we were a smallere group and didnt require the large van. I stated we would only be 5 people going in, and didnt want to pay for a ROUND TRIP for $145++. too much money. He said he would accomodate me any way i needed and he would still be able to offer the transportation of the larger van at $115++... ok fine. he said he needed the address of where we were going to be dropped off AND picked up that night. Then he said his phone was ringing and he had to get it so he would call me back... he never called me back, next thing I know its 9:20 and the van is outside my house.. ok great he is on time we are ready to rolll..... what a surprise we ahd in store.

Ok you have a group of 7 girls you know are on a bach party, he was a nice guy, the first thing he said to us was 'ok you girls like to party who wants to smoke up?!' (PS my best friend is a FEDERAL Police Officer!!) we politely decline because at this point we are already in the van, no point in making a big deal....

he then says Ill give you something to really liven your night up... he pulls out a photo album, we open it.... and its porno pics of HIM AND HIS GF!!!! Ive seen some dirty stuff in my life... this was the most DISGUSTING THING I HAVE EVER!!!!! seen in my life... he junk was hanging out and it was just completely and totally innnapropriate!!!!

(im getting sooooo mad right now just retyoing this!!! so sorry for the spelling errors!!) so we get into the city and he drops us off at the restaurant. He gets tells me its $145++. I said no its $115 ++.. so he gets on the CB with HQ and asks no joke about 10 times for the guy to say over the radio what the price was the he quoted us... the guy at HQ proceeds to say ' stop harrasing me you prick I told you what the F*in price was before you picked those broads up!
Im sorry WHAT THE F DID YOU JUST CALL ME???? Thank goodness I hadnt had toooo much to drink because things cold have gone severally wrong!

so we pay the guy because he said we had to pay on the trip in. and he said take my number for when you want tp be picked up later.. ok sure. something wasnt feeling right to me so i double checked and said that amount was for ONE WAY!!! what ???

I get on the phone with HQ and speak with this d-bag, I told him it was NEVER said to me that it was going to cost me $300+ to take Cab into manhattan. He said that is the price anywhere deal with it... I said you were wrong, every time i spoke with you, it was always based on round trip... that was half the reason we did it like this, to make sure we had a ride home!!!
I said 'we are all nypd , and he has a no idea who he is screwing with!'
' oh what are you threatening me now?'
' no its a promise that if you do not rectify this situation you will regret it!!!'
'Sweetheart (,bang: ) i may have forgot to tell you it was one way, but that is my cost, so deal with it!'
At this point i was standing outside the bar screaming at him, and he is telling me to stop yelling at hin... then says to me ' if you have a problem call and complain to my corporate headquarters' I said how the heeell is that going to get me out of manhattan tongiht??? he said ' it wont another $145 ++ will!!!!

are you kidding me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

so to get home we had to take a train, the stop that I live near didnt have another train till 4:30am so we took another line, got off the wrong stop and had to wait in the abandoned train station until another d-bag cab company could come pick us up... i didnt get home till 3:30 am... and had to be at work at 9!!!!

please ladies, soooo sorry this is long but promise you will NEVER USE ALL ISLAND TRANSPORTATION EVER!!!! they suuuuuuuuuuuuuuuuuuuuuuuck!!!


**So I have been playing phone tag with the lady from customer services for the past two days, I spoke with her on Monday afternoon and she said that she was appauled at the mention of how her company acted... she said she was going to 'investigate' and get back to me later on in the day... its Wed and I have not heard back from her yet! these People are SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO Annoying!!!!
AugustBridein09 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

sorry that stinks!
angl2001 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

omg did u get the cab drivers name i would press charges!!! and with the company as wel....um sexual harassment much?!?!?!? what a dirt bag

cammolax23 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

I have already called customer service but you know how that goes... Ill never get a call back... his name was Sean! and I dont know the guy at HQ but Im assuming his name Must have been Dbag

empressdani Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

that's terrible!! Sorry you had such a crazy ordeal..did you at least have fun while you were out?

MRSin2009 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

so sorry that had to happen to you. are they on the Better business bureau site?

ok i found this on them..

Better Business Bureau
jeffamanda080808 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

My sister (MOH) was actually at this batch party. Cammolax23 is not even exagerating a little bit. Do not use this company at all. I think the BBB should be contacted.

P.S. My sis did say that they had an awesome time at Citrus though!
jonsgirl04 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

Damn what an @sshole!!! I would have been so mad! I cant believe that! So sorry that happened to you!
iwannabmrsD Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

ok.. i know all island taxi..they are out of westbury i believe.. or hempstead.. one of the two...they're not a real car service.. they are a train station taxi cab.. they pick folks up from the traing station and drive them locally to their houses.... that's bout all they're good for.

comment 1.. I am SOOO SORRY you had to go through this.. that totally TOTALLY *****..

comment 2... I'm not surprised.. All Island Taxi ***** in general and specifically.. I'm only surprised that they even had a van to begin with and was in good enough shape to do highway travel..

comment 3... i'll keep that to myself because it's not a nice one.
longislandlibrarian Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

oooo my god! You sooo need to report them! to BBB.... because that is just RIDICULOUS!!!
I am so sorry you had to deal with that!
Kimbalina Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

Oh my!! sounds like an awful time! Thank you for the heads up

cammolax23 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)


Posted by iwannabmrsD

ok.. i know all island taxi..they are out of westbury i believe.. or hempstead.. one of the two...they're not a real car service.. they are a train station taxi cab.. they pick folks up from the traing station and drive them locally to their houses.... that's bout all they're good for.

comment 1.. I am SOOO SORRY you had to go through this.. that totally TOTALLY *****..

comment 2... I'm not surprised.. All Island Taxi ***** in general and specifically.. I'm only surprised that they even had a van to begin with and was in good enough shape to do highway travel..

comment 3... i'll keep that to myself because it's not a nice one.



yeah I though the van was about to crap out when we were driving!! and besides the fact that he took the triboro instead of the midtown... soo out of the way!!
skinny237 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

I would definitely contact the Better Business Bureau. I would also contact the company and ask to speak with the owner.

What a horrible story!
cammolax23 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)

well they are owned by a big corporation with a customer service dept... the dbag on the phone with me that night was the head manager of the garden city location.... I have called about 4 times since sat and no one has called me back yet.... im filing n the BBB as we speak but I am just sooo friggin annoyed about the whole thing.... thank goodness the rest of the evening was AMAZING!!!!

cammolax23 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)-UPDATE!!!

skinny237 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)-UPDATE ON BOTTOM!

I would call them again and tell her that you plan to contact the Better Business Bureau and maybe even some local agencies in the town where they operate to let them know what happened.

melissankurt07 Posted:

Re: COMPANY RANT!!!! (SORRY so long!)-UPDATE ON BOTTOM!

So sorry you had to go through that. Can't you press charges for sexual harrassment??? I would maybe even try contacting the local news department to get them to do a story about this company and what happened. Definitely contact the BBB. Good luck.

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