Okay, so I finally spoke to customer service about the terrible time I had at the DB of Westbury. I was reassured that they would be reprimanded and I was told that if I still wanted to stick with David's Bridal that she highly recommends the one on Yonkers. I went there to order the BM dresses on Friday and it was like and alternate universe in there.
The workers kept asking if I was being helped and were more than happy to work with us. I was so much happier when I left there.
So there is hope for DB yet! I recommend the one in Yonkers to anyone who has had trouble elsewhere!