Dear_______

Optimum online... Your wireless service *****... every time i try and do somehting online you cr*p out on me...even when i am directly connected to your router you STILL dont work... I cant stand refreshing your connection every 5 freaking minutes.. if i wasnt paying for a wedding and paying rent you would have been out a long time ago!!!!! Its really piss*ing me off right now...

Thanks for nothing,
your really p.o.ed customer....