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disappointed with VIP studios

spel Posted:

disappointed with VIP studios

we booked john a year ago. after we signed the contract & made our deposit we haven't contacted him & vice versa.

now that we're getting close to the wedding, i would like to have a meeting with him to discuss timing, specific shots, and the album. i've called three or four times in the past month. its always the machine & he hasn't called back.

we are planning from NJ & can only come to LI on specific dates due to our jobs. we really needed to meet with him tomorrow when we're on LI.

i can't believe this. i am very very p-i-s-s-e-d right now.

has anyone else had problems with him?
tarakinspa Posted:

Re: disappointed with VIP studios

I have to agree about being able to reach them it is never easy and since you arent in the area it must be even more frustrating, just leave a message and he will call you back but I hear ya definetly.

ddunne23 Posted:

Re: disappointed with VIP studios

I was in the same situation only planning from Dallas, so when I needed to meet with him, I needed to meet with him! I would just constantly call and reiterate to him that I lived in Texas and he needed to return my calls. Frustrating, yes! But eventually he called me back!

Olgaki Posted:

Re: disappointed with VIP studios

Spel I've been calling him lately too - and with no avail. Do you think maybe he's on vacation?

spel Posted:

Re: disappointed with VIP studios

olgaki, thats what FH said.
but i put my first call into him a month ago. and two or three since then.

i didn't think a wedding photographer would go on a long vacation in the height of the wedding season.

who knows...
aliciahelene Posted:

Re: disappointed with VIP studios

that ****s..but hopefully a beer will cheer ya up tomorrow night!!!
ssdare Posted:

Problems with VIP

I know what you mean. That has been frustrating. What I've done sometimes is to send him a fax detailing whatever it is you need to discuss with him. If you have a list of must-have pictures, or schedule for the day - go ahead and fax it to him. That way you have conveyed what you want to him. When I've called and left a message for a call back. He usually makes return calls around 6pm.

P.S. You have FM.
JCbride2B Posted:

Re: disappointed with VIP studios

i left a message for him the other day and he didnt return the call but my FH called him yesterday around 5 or so and he actually picked up! so he isn't away on vacation. keep calling...

J.Lo24 Posted:

Re: disappointed with VIP studios

That's annoying! We are using him also but have been lucky to reach him most of the time. I would definitely leave message after message and he will get your point and call back. I feel bad you are being inconvienced

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