Disney vacation REVIEW

this is some of the letter I started to write to send to DIsney because of how horable our stay was:

My family and I recently had a vacation at the Walt Disney world Resort. I must say my husband and I were extremely disappointed with the Disney Resorts. We stayed at BOTH All Star Movies and All Start Sports. The parks were fantastic. The Disney dinning plan was great. The resorts on the other hand were frustrating and a complete inconvince to our trip.

As we were on the bus to get to our resort we are looking out the window watching family’s get off and are greeted by the cast members with balloons and stickers. So my daughter can’t wait to get off the buss to get her balloons and stickers. As we approach our resort there is not one person out side to greet us, let along any one with balloons. We proceed inside where we waited on line to be check in. The woman that checks us in was unfriendly and rude; we do however have our room available for us. We then proceed to eat lunch at the resort; we have the Disney dinning plan, so we are assuming we will have no problems. We get our hot food go to pay and our cards do not work. We are told to go to the front desk with our food. My husband and I look at each other in confusion. He goes to the front desk 20 min he returns, to a cold meal, aggravation and complete dissatisfaction.

As we walk around the All Stare Movie resort we notice that the pool was CLOSED. We were not informed of the closing of the pool when we booked our vacation back in July, nor prior to departing for our vacation. With this we complained to the front desk and are moved to All Stare Sports. Not a complementary atmosphere for a seven year old girl, but we take it. We did pay extra for a preferred room to be close to an open pool and the main building. But we compromised and had our resort changed. The one day that we wanted to use the pool at the All Star Sports it was closed till 12 that afternoon.