Do NOT go to Lillette's in Baldwin!

My sister-in-law went to Lillette's this past weekend to buy a veil that she had tried on in August. She ordered her gown in Chicago because that's where she was living last year. Since she didn't buy her gown at Lillette's, they were extremely rude and wouldn't help her.

They told her that because she didn't buy the dress there that she couldn't try it on with the veil. They also said they lost her card with the style number of the veil on it even though she was only there two months ago and wouldn't help her find it. After a few minutes of searching through the veils someone finally came over and said which veil it was, so im sure they had they card and just didnt want to help her.

Also keep in mind that there was no one else in the store so it's not as if they were really busy. They were so rude and obnoxious that she just left because she didn't even trust that if they ordered the veil it would be in the right color or here in time for the wedding.

So not only was the customer service incredibly horrible, but the price of the gown was double what she paid for it. I would really advise anyone from even walking in the store.