COMMACK WEDDING CENTER!!! im sorry if people feel different and love it there but let me tell you I'm not happy with them and never really was. I went there to save my BM money on there dresses because yes they have the cheapest prices but there service *****!!!!! They are rude nasty very unhappy people. I should of known from day one when we went to get my girls fitted. After I knew how nasty they were it was to late because I already placed an order with them for the dresses and my girls would of lost out on 98$ and i didnt want that to happen to them. well today i called to make a fitting appointment for my mother FMIL and my 7 bridesmaids. well 1st off the woman answered nasty. I said hello can you please connect me to someone who can set up an appointment for me for my mom fmil and BM and shes said nasty yeah i guess i can help you. so i was very nice to her told her my name and wedding date and set up an appointment for this sat for my mom and fmil with her telling me to hold on 6 times(i counted) she would say oh my god hold on! with a nasty voice. then i told her i need wed at 7 for 4 of my girls, i gave her 1st last names and phone #'s then she started getting really pissed off out of no where and then she gos well wait who is this?? i told her my name again and shes like ohhh noo noo i cant do this. i said what? then she said i cant make these appointments for ur BM cause you arent them and i told her you just set up an appointment for my mom and fmil with no problem whats the problem now? and shs like yes but its different and i told her im not understanding, then she gos your not heather, vicky ashley ect(those are my BM names) and i said yes and i wasnt Barbara or Donna and you set up an appointment for them. then she god oooooooo god your going to have to call back another time and i asked her why? and shes like i dont have time for this crap and i said excuse me!? is that how you speak to your customers?! and shes like listen your going to need to call back ANOTHER TIME! her vocie got so loud and she is talking to someone eles when she says you believe this girl she wont hang up. i told her i want to speak to a manager and shes like call back another time and hung up!!!!!!!1 i was so red in the face i called back and the phone was busy! that b*tch i think made a phone call so i couldnt get threw well i finally got threw and spoke with the manager and he didnt believe me!!! you know why because its a family owned business and of course they are going to stick up for each other. well im here posting this to tell you to stay away even if your trying to save money! and to ask any of you what can i do to make a complaint? im so pissed and so mad that manager didnt believe! sorry for the long vent!!!
EDIT:::: for some miss spelling i was so pissed i wrote so fast lol and to say that this wasnt my 1st time dealing with this crap from them i have other stories to but this one takes the top 10 of my times there!!!
KRISTYRUSSELL
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I HAVE HEARD OVER 4 HUGE NIGHTMARES WITH COMMACK, SO I DIDNT GO THERE, BUT MY PLACE IS PRETTY BAD TOO, UGH....BUT NOT AS BAD AS YOU DESCRIBED....
GettinHutched
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My mom's dress came in recently and everything was fine- came in like a week!! But I guess we should go elsewhere for alterations. I was thinking of doing that anyway- going to Phyllis cuz that's where my BP will be. But I worry Phyllis is just way too busy! Otherwise I'd bring my dress too!
Marchbride07
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Hey, I went to the Wedding Center but just for the dresses...DO NOT Get them altered there...we had a few problems. I told my girls we bought our dresses there because they were cheap, but we all went some place else...
Sorry you had to deal with that I would have started screaming bloody murder at her!
Marly
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I just looked them up on BBB where they are a member, in the past 12 months they have had 2 complaint one for billing and the other for bad service....
I'd report them to the BBB. They should not be able to get away with treating customers this way. That is just so wrong!!!!!!
I'm so sorry that they treated you like that....
znycgirl
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HOW evil! It's a wonder they get away with it. I was horrified at MANY places that I looked at & it does affect who you buy from.
punkinedibride07
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OH WOW... I FEEL THE EXACT SAME WAY ABOUT THEM. The minute I walked in there with my mom we were treated rudely. Everyone has a giant stick up their *** and they are verrrrry unorganized I would not order a thing from them we walked right out.
jessruth9
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I have heard so many horrow stories about them. I guess the prices are good enough to keep them in business. You should definitely file a complaint with the BBB. Sorry you had to go through that!
FutureMrsRice
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Oh yes!! Report them to the BBB!!
Mdolph6
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I used them for the same reason that you did......To say my BMs money....not to mention that my dress was also a couple of hundred dollars cheaper there.....
THEY ARE THE WORST!!
I highly suggest you take your dresses and go elsewhere for the alterations.....you will be more happy with things if you do!
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hey tara be careful with this post it might get deleted only because you said do not go! just figured i would let you know
2Be1
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I called there to obtain a quote for my veil and they just seemed really nasty over the phone so I am in total agreement with you.
amalfi
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I had the worst phone experience with them yesterday as well. I was put on hold 8 times and the lady had no clue what was going on. She tried to rush me off the phone and I refused to hang up until I had a straight answer. And I have been waiting for a fax from them for two days and now I have to go down there to sign the papers so the order goes out becasue I have not gotten the fax.
Cpt2007
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Have you girls tried Burtons? They are pretty good with price matching and can order most dresses even if they don't have the sample in the store.
PegaLega
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That is awful! You would think being a business regardless of who works for you you would have the courtesy to take care of a problem...thats how you STAY in business!
dgarguilo
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I totally agree with you! The service is horrible there, but unfortunately they have the best prices. I ordered my BM's dresses from there, but refused to order mine from there.