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E-ring issue...I am so upset (a lil long)

Katie&Chris2006 Posted:

E-ring issue...I am so upset (a lil long)

So after being engaged for a month, I just found out that the jeweler (my FH's friend's sister) put the wrong diamond in my ring!!!! I am so upset and don't know what to do. Apparently, there were two diamonds in the picture when my FH was deciding. He chose one (1.51 round, certified) over the other (1.57, uncertified). Because he was dealing with someone he knew, he trusted them when they said they had to get in the certification from the dealer because they had to specially bring in diamonds because he was being very specific in his search. Well, needless to say he has been trying to get the certification for the past month for insurance purposes and all that. Yesterday we learned what the delay was...they actually put the wrong diamond (1.57 uncertified) in my ering.

I am so upset either way because...
-If I keep the diamond I have, it's not the one he intended me to have, and it's not certified
-If I get the other one (they are holding it for him), I won't have the diamond he asked me with.

What should I do? I am so angry and upset with this person for making such a stupid mistake. They said they would pay for the appraisal of this ring...but what if it is worth less than what FH paid???? I'm not sure if they will give him money back. And does anyone know if a diamond can be certified after it is bought? And is it absolutely critical that a diamond is in fact certified?

Not to mention that I want the matching pave band to my ring but I refuse to step foot in the store or speak to this person again...so now I guess I will have to get it made.

I don't know enough about diamonds to know the major difference between certified and uncertified. What would you girls do?
JCam695 Posted:

Re: E-ring issue...I am so upset (a lil long)

Why don't you have your e-ring appraised (independently, not by the people that messed this up) and find out if your e-ring diamond has similar characteristics to the one you were supposed to have.

Then you can decide if you want the original diamond or the new one.

IMO, a lot of people have things changed about the ring their FH proposed to them with. Changing the setting/the band/the side stones/the diamond. It's not a big deal as long as you and FH are OK with it.
SomethingBlu Posted:

Re: E-ring issue...I am so upset (a lil long)

Try not to get overly upset, easier said than done, but do your research and think logically. Yes, if you choose to change the stone it won't be the same he proposed with, but the intention and the proposal remain unchanged. A diamond is just that, a diamond, an object, it doesn't replace sentiment or the day of your engagement.

What is the difference between a 'certified diamond' and a 'non-certified diamond'?

There is no physical difference between a diamond that is certified and one that is not. A certificate does not change the nature of a diamond in any way. The difference between a certified and an uncertified diamond is that, with the certified diamond, you have tangible, legal assurances as to the particular nature and quality of the diamond you are purchasing.

A certified diamond comes with a diamond grading report guaranteed by an accredited gem lab. This report assures the customer that the diamond is independently recognized as possessing all the qualities specified by that report. All the diamonds featured in the Diamond Store on our site are certified by either GIA or AGS. When you buy a certified diamond, you are getting a diamond with beauty and pedigree. Try our loose diamonds database to find GIA certified diamonds.

On the other hand, an uncertified diamond has is not accompanied by a diamond grading report, and therefore its stated quality is based only on the word of the seller.

An uncertified diamond is not necessarily a bad diamond; certainly, it can be as beautiful as its certified counterpart. However, we encourage our customers to buy certified diamonds for the following reasons:

Shopping for certified diamonds allows you to make an informed choice about your selections, and to comparison shop. You can compare one diamond with a particular weight and quality with other diamonds of similar weight and quality to determine which is the better value. With uncertified diamonds, it is difficult to determine whether the quality assessments of one jeweler will be as stringent and precise as the judgments of other jewelers; that is, not all jewelers may agree about the quality of an uncertified diamond.

A diamond grading report adds value to a diamond. The quality assessments made by independent labs, such as GIA or AGS, are recognized worldwide. These quality assessments are used by appraisers to determine the insurance or replacement value of your diamond. If you purchase an uncertified diamond, there is no guarantee that the appraiser will appraise your diamond at the same level at which the jeweler who sold it to you did. A quick note on how reports from various independent labs compare with one another: GIA and AGS are considered the industry leaders, and the final word on gem quality, among diamond dealers worldwide. While plenty of other independent labs exist, some are a bit lax in their assessments of diamond quality and do not command the same respect for consistency and quality of grading that GIA and AGS do. For this reason, if you are in the market for a diamond, make an effort to buy only GIA- or AGS-graded diamonds.

A diamond grading report adds an increased comfort-level to your purchase. Because the quality of your purchase has been independently verified, you can feel assured that you have made a wise purchase and that you have received exactly what you have paid for.


What is the difference between certified and non-certified diamonds?

Gemological institutes spend a lot of their time certifying the quality of diamonds based on the Four Cs. A certified diamond is one accompanied by a certificate from a laboratory ensuring its quality. This is not to say that a certified diamond is better than one that isn't, it simply means that the one with the certificate comes with proof of its quality while the uncertified lacks that authentication.


What is the difference between a certified or non-certified stone?

A certified stone includes a Diamond Grading Report or Certificate from an independent Gemological Laboratory, such as GIA (Gemological Institute of America) or EGL (European Gem Laboratory). These reports or certificates state the grades for color, clarity, proportions, etc assigned to each stone through the educated opinions of the Lab. Diamonds that are graded or certified will always carry a premium price versus an uncertified stone. With an uncertified stone, the jeweler tells you what they believe the stone to be, based on their experience and education. These stones will typically be less expensive, but you must trust your jeweler and trust that they know what they are talking about. If you are in doubt, the jeweler should be willing to have the diamond graded by an independent lab and should not require you to buy the stone if the grade comes in significantly different from his or her educated opinion.


And for research's sake:
GIA.com
L&M2006 Posted:

Re: E-ring issue...I am so upset (a lil long)

If you decide to change the stone give it back to your FH so he can ask you again
Laura&Phil Posted:

Re: E-ring issue...I am so upset (a lil long)

I personally think diamonds are pretty but don't care about the certifications. Honeslty, who will ever know besides you and your FH? Anyone who asks is a jerk!

The only reason you may want to change it is b/c it isn't what he intended to give you- otherwise, it's pretty sparkily stone that represents your bond. Unless it's an investment grade stone the certifications and insurance aren't really worth it- and most of us can afford investment grade. It's up to you- but I'd be upset b/c it's bad business on their end.

As for it not being what he purposed to you with- I understand that too-but the ring is a symbol of the bond and changing it doens't change the bond!

Good luck- I wouldn't deal with them again unless they go out of their way to make it up to you! I guess mistakes can happen....

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