EBay for wedding stuff...

So I have been cruising eBay lately for great deals on wedding stuff... and have been really lucky. I ending up buying a 'LIKE NEW' Perfect Cardbox for the wedding... I didn't think I wanted one until i saw it... great price...100% positive feedback from Seller...pretty confident... Unfortunatley, it arrived in pieces. The Seller didn't wrap it good enough...hardly any cushion or bubble wrap at all. Its such a shame. Broken glass and the frame was in pieces. Anyway...luckily she gave me a full refund... but I was more upset I didn't get this great card box for this amazing price.