Wedding is 9/17 - the mother of my two FGs had taken the dresses to the dry cleaners to have a mark removed, she was contacted today and informed that the dresses were ruined. The cleaners said the gentle solution was used but the fabric is ruined, the sequins have melted and the rose attached on the back of the dress is gone (dissolved to nothing). They are claiming they are not at fault ... I am so sick to my stomach now I can't even think straight. . I told her to raise hell and demand the compensation... but that will not help me right now with no dresses for the children ...
bogiedmb41
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Re: Floer girls dresses ruined
gentle solution my *** !!!! I would keep raising hell until some kind of compensation is given. I would even consider suing them. I wish you luck. In the mean time maybe you can find something on ebay? I am so sorry good luck
jaspice
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Re: Floer girls dresses ruined
My sentiments exactly ... I never heard such BS!!!
Thank you!!
MamanDaddyof2
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Re: Floer girls dresses ruined
I have a suggestion....go to Estelle's dressy dresses and they have dresses for $40 and less they are really cute too you can buy off the rack but i would definately call BBB if they do not compensate you
prindia
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Re: Floer girls dresses ruined
take a deep breath and everything will be alright. Sorry to hear that but, things happen when planning a wedding. Everything will turn out ok. JUST PRAY.
I am pretty sure will be able to get another dress just in time for your big day
jaspice
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Re: Floer girls dresses ruined
Thank you for the suggestion of Estelle's dressy dresses, where are they located I will go tomorrow.
ravens_bride
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Re: Floer girls dresses ruined
Definately go to Estelle's!!!! And raise holy hell!!! Good luck.
Farmingdale on Rt 110
nferrandi
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Re: Floer girls dresses ruined
If Estelle's doesn't work out, look inregular department stores. Since your wedding is so soon, you could probably find a fancy summer dress on sale right now.
jaspice
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Re: Floer girls dresses ruined
Thank you all, I will keep you updated on the outcome.
maiahsdad
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Re: Floer girls dresses ruined
Posted by jaspice
Wedding is 9/17 - the mother of my two FGs had taken the dresses to the dry cleaners to have a mark removed, she was contacted today and informed that the dresses were ruined. The cleaners said the gentle solution was used but the fabric is ruined, the sequins have melted and the rose attached on the back of the dress is gone (dissolved to nothing). They are claiming they are not at fault ... I am so sick to my stomach now I can't even think straight. . I told her to raise hell and demand the compensation... but that will not help me right now with no dresses for the children ...
and what place was this....OH PLEASE TELL US ALL... and oh yes they are at fault......if you bring something to them and they dont preform a good service they are at fault...
jonn
Wintersbride
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Re: Floer girls dresses ruined
OMG! I would also contact the Attorney General (FM me for info)! I can't believe that! I am sure you will be able to find something. Just breathe, everything will be okay. I also think you will be able to find something in Estelle's. Good luck!
jaspice
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Re: Floer girls dresses ruined
I'll find out from the mother tomorrow and let you know, somewhere in Suffolk. I was too stunned and nauseous for it to register when she told me.
2003OCT10
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Re: Floer girls dresses ruined
I would threaten to call news 12!!!!!!!!!!!!
mia72098
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Re: Floer girls dresses ruined
Definitly Estelle's or a department store like Macy's
GOOD LUCK!!!!!
swags1016
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Re: Floer girls dresses ruined
Perk can dissolve glue and sequins, any reputable dry cleaner will warn you of this and will usually pull off a sequin and test it to see if it will dissolve or not. It is their fault because all dry cleaners know this. I worked in a dry cleaner through out high school and we were NOT allowed to take in ANYTHING with sequins, beading or details like that without the owner checking it first.
Knowing this information, if they have a sign in the store, which most do, stating that they are not responsible for damage to beading, sequins and other things like that, I am not sure that legally you would have a leg to stand on. BUT in the spirit of doing good business if the mother of your FG's is a good customer you would think that they would want to work it out.
I am so sorry you are going through this. I know that I have seen cute FG dresses at Marshalls.
Also, I would get in touch with the dress manufacturer. If the dress says dry clean only, they technically might be responsible for your damages, since THEIR directions were followed and they should have known better also.
bluetank
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Re: Floer girls dresses ruined
They are definitely at fault. I would raise hell also. What, they never cleaned dresses like that before-then they shouldnt have done it first of all. You have to go there. I'm sorry honey.
eogara
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Re: Floer girls dresses ruined
Definitely check out Lord and Taylor and JC Penney's. They both have really pretty party dresses for little girls.
And absolutely demand compensation from the dry cleaner. Those signs don't mean anything - just like if you have to leave your bag at the front of a store and it says they won't be responsible for any problems. It's all crap, they are 100% responsible so don't let them get away with this.
JacnRob729
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Re: Floer girls dresses ruined
i was going to say try estelles....also, have someone else (not you) pursue these people. threaten to call news 5 or 7..their investigation team...andif you have to.. DO IT!
luckybride2004
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Re: Floer girls dresses ruined
You might also want to FM Julz33. She had posted a few days ago that she had 2 extra FG dresses.
stacy&joe
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Re: Floer girls dresses ruined
I would definitely try Estelle's on Rte.110 - take the Southern State Exit 32 North or the LIE Exit 49S. I was just in there the other day and they had cute things.
I would also try Charlotte's Kids in Massepeaqua - also very beautiful, classy dresses for girls right off the rack.
