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Fox Hollow - Am I wrong to be MAD? (..long)
Original post by piyopika
a little background.. our original wedding date was May 6th, since we were in the midst of buying our house last year, we decided to push back our wedding date 3 months, to August... we gave Fox Hollow over a year notice (May last year we informed them of the change)....
ok, so yesterday we went to FH to pick out our menu, linens and cake etc....
it turns out they changed our ceremony time to 30 ahead on the new contract and DID NOT mention this to me, but of course the first thing they said was that August weddings are more expensive than May... anyways... so we found out of the time change last night, you can imagine my shock, invitations are printed, RSVPs are received, guests are scheduled to arrive the originally agreed time.
The coordinator I spoke to last night had to nerve to ask me if I want to call my guests to let them know the time change. I looked at her in disbelieve. I understand it isn't her fault, so I did not give her a hard time about it...
but today I woke up feeling really jipped...that's 30 mins of service I am PAYING MORE for and NOT GETTING.
So I called back to speak to a manager this morning... nobody was in yet.
Tell me, is it my right to demand they make this right??? I am paying for a service which will be compromised.. I deserved to be compensated!
I know flipping out at them will not get my point across, how would you approach this?
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ETA: I did not sign the new contract with the new time, the contract i DID sign states my ceremony starts at the time I thought it was suppose to start. Therefore I should not be bind to the new contract with the changed time.
ok, so yesterday we went to FH to pick out our menu, linens and cake etc....
it turns out they changed our ceremony time to 30 ahead on the new contract and DID NOT mention this to me, but of course the first thing they said was that August weddings are more expensive than May... anyways... so we found out of the time change last night, you can imagine my shock, invitations are printed, RSVPs are received, guests are scheduled to arrive the originally agreed time.
The coordinator I spoke to last night had to nerve to ask me if I want to call my guests to let them know the time change. I looked at her in disbelieve. I understand it isn't her fault, so I did not give her a hard time about it...
but today I woke up feeling really jipped...that's 30 mins of service I am PAYING MORE for and NOT GETTING.
So I called back to speak to a manager this morning... nobody was in yet.
Tell me, is it my right to demand they make this right??? I am paying for a service which will be compromised.. I deserved to be compensated!
I know flipping out at them will not get my point across, how would you approach this?
ETA: I did not sign the new contract with the new time, the contract i DID sign states my ceremony starts at the time I thought it was suppose to start. Therefore I should not be bind to the new contract with the changed time.
