FURIOUS!

Mmnnng Posted: Jul 22, 2007 07:28 PM

FURIOUS!

Ok so I picked up my invitiations on Friday and was already upset about the shiping charge that I was never informed about and the fact that they were supposed to be in last Monday!

So today mom & I are putting them together because they absolutely have to go in the mail tomorrow and I ordered 125 invites...

So why is it that I only have....

98 ribbons
101 liners
120 Outer envelopes?????

I had to run looking for ribbon, have to mail some out without liners...and I am so angry!

I hate Long Island wedding boutique!
What do I say to them tomorrow and how much do I ask for back...because I am getting compensation one way or another!

NEED ADVICE PLEASE! THANKS LADIES!

MRSin2009 Posted: Jul 22, 2007 09:11 PM

Re: FURIOUS!

I am so sorry to hear about that!! I would have been so mad because I expect to get a full package.

I would go to them with exactly what you said here. Give them what you should have received and tell them what you actually received. You should get something back when you didnt get the whole package.

good luck and keep us updated!!

LitBallerinaGirl Posted: Jul 22, 2007 09:32 PM

Re: FURIOUS!

I know your invites need to go out, but you need to make sure that they know you didn't get what you ordered. You paid for 125, you paid extra for shipping, and you didn't get what you ordered! I would get on the phone with them immediately.

HeatherRose Posted: Jul 22, 2007 09:57 PM

Re: FURIOUS!

oh man!! you need to go back and tell them to give you some $$ back, good luck!

Mici n KC Posted: Jul 22, 2007 11:05 PM

Re: FURIOUS!

You did not get your complete order and need to get in contact with them ASAP so they can fix it promptly and make them refund you that extra shipping money since you never got them on your deliver date!

ChristineAaron08 Posted: Jul 22, 2007 11:11 PM

Re: FURIOUS!

I would send what you can and maybe hold off on sending to the people you KNOW are coming. Just until they can fix your order. Tell them you want the additional items overnighted to you as no cost AND tell them you want a (IDK) 30% discount or something... you definitely deserve some $back for your inconvience!

luna bride x Posted: Jul 23, 2007 12:19 AM

Re: FURIOUS!

oh no! that's such bs.. i'd be pissed too!

Mmnnng Posted: Jul 23, 2007 09:58 AM

Re: FURIOUS!

I ran to Michaels and got ribbon and couldn't find liners so some people are getting the ghetto version of my invites!

I can't wait for them to open today so I can rip them a new one...so mad!

Ann 52409 Posted: Jul 23, 2007 10:03 AM

Re: FURIOUS!

Before you put them in the mail, bring the box to them and show them excatly how much you have and the other ribbon that you had to go out and buy yourself and let them compensate you for that, you deserve something back

melissankurt07 Posted: Jul 23, 2007 10:07 AM

Re: FURIOUS!

I know that you need to get them in the mail today but I have a feeling that they are going to want 'proof' that you did not receive everything that you were supposed to. I would take it all with you before you mail them out to prove it to them. (If you didn't already seal them.)
I would definitely make them overnight you the stuff free of charge and give you money back on your original shipping charges and then something off of the total order!!!

Mmnnng Posted: Jul 23, 2007 10:12 AM

Re: FURIOUS!

I was thinking of asking for 50% back from the invitations that I only recieved half from and my shipping charges...

All the envelopes are stuffed and ready to go but you can tell which ones don't have liners so maybe I will show that to them!

I'm calling now they should be open!