Gown Nightmare

Original post by wearefamily608

Feb 22, 2011 09:16 PM

I went for my final fitting today. A great job until we ALL realized there was a major issue with the fabric of the bodice. I spent 5 hours in the store calm but crying inside. My dream gown was going downhill fast. My wedding is in FIVE days. The seamstress worked and worked her poor fingers to the bone trying to fix it but it was a manufacturer defect. It was never going to be perfect so I had to finally make the decision to walk away from it and the dream of wearing it. There was very limited options but I did find a VERY simple yet flattering dress. it's completely plain with nothing to it. They gave me a full refund of the gown, the alterations and are paying for the overnight shipping and 1/2 of the new alterations and they paid for a bra. For a chain (David's) I felt they were very nice under the circumstances. I think the manager thought I was going to go nuts when I showed up at the desk to ask a question since they were dealing with another complaint. Dream wedding yes, dream gown, NO!
I need to go Thursday for a fitting and it will be ready Friday.

wearefamily608 Posted: Feb 23, 2011 10:08 PM

Re: Gown Nightmare

Thanks for all the support! Did I mention my shoes also got ruined and NO ONE Has them? It also happened there but not sure how. The new dress came in today and I'll be there tomorrow first thing in the morning for alterations. I hope it goes well.

IrishAli Posted: Feb 23, 2011 10:15 PM

Re: Gown Nightmare

Oh my. I am glad they are working this out for you, but you must be so stressed

Thar1127 Posted: Feb 23, 2011 10:51 PM

Re: Gown Nightmare

Good luck! post pics of your new beautiful dress

wearefamily608 Posted: Feb 24, 2011 06:47 PM

Re: Gown Nightmare

The drama continues. GO back at 10am today with my 2 gal posse and they can't find the dress. Yesterday I confirmed it had arrived. No dress! An hour later they found it but it was the WRONG one; they sent another new one of my original gown and I wasn't going down that road again. They located the second one on a FedEx truck due by 5pm (it was now 11am). My cousin found a third dress off the rack in my size and they said they loved it more than anything else. It's not perfect, a few beads off, loose threads and a small stain but they again have assured me it will be PERFECT and altered/pressed for tomorrow afternoon. This one was $400 more but they just did an exchange and no charge for alterations. I wanted to really go off but the seamstress is so amazing and was literally crying. I invited her to the wedding but their office is going to get an earful when I am done with them

JLWSJC Posted: Feb 24, 2011 06:50 PM

Re: Gown Nightmare

Posted by wearefamily608

The drama continues. GO back at 10am today with my 2 gal posse and they can't find the dress. Yesterday I confirmed it had arrived. No dress! An hour later they found it but it was the WRONG one; they sent another new one of my original gown and I wasn't going down that road again. They located the second one on a FedEx truck due by 5pm (it was now 11am). My cousin found a third dress off the rack in my size and they said they loved it more than anything else. It's not perfect, a few beads off, loose threads and a small stain but they again have assured me it will be PERFECT and altered/pressed for tomorrow afternoon. This one was $400 more but they just did an exchange and no charge for alterations. I wanted to really go off but the seamstress is so amazing and was literally crying. I invited her to the wedding but their office is going to get an earful when I am done with them

Unreal. I'm so sorry you had to go through all of that. I hope you really give them a piece f your mind. Hopefully all this nonsense means you've used up all your bad luck and everything on your day is going to be PERFECT, even YOU. Enjoy your wedding, you're GETTING MARRIEEEEEEDDDDDD!!!