They suck! I ordered 12 4' square glass vases and 5 of them came broken. I just got them last friday and need them for this saturday. I had to call customer service friday, monday and tuesday to see what they were doing about rushing a replacement and none of them could tell me since their customer service is in another state than their warehouse. When I spoke to the guy on tuesday he said he didn't know when they would arrive but would put a rush on it but I told him to forget it. Terrible customer service.
jcslady
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Posted by CJ831
They suck! I ordered 12 4' square glass vases and 5 of them came broken. I just got them last friday and need them for this saturday. I had to call customer service friday, monday and tuesday to see what they were doing about rushing a replacement and none of them could tell me since their customer service is in another state than their warehouse. When I spoke to the guy on tuesday he said he didn't know when they would arrive but would put a rush on it but I told him to forget it. Terrible customer service.
Thanks for the heads up!!! with two weeks left I don't think I can risk it.
anneandchris
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I ordered from them. They came fast within a few days and only one vase was chipped.
I have time so we are sending it back.
Wifeynella
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i had no problems but i wouldnt risk ordering glass from anywhere online.
Stef08
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I have they were great! I ordered 18 14' hurricane lamps... They all came in tact no broken ones. The woman on the phone was great too!
jennarose023
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Re: has anyone ordered from??
i have a few times and i've been happy every time!!!