HELP!!!! The saga continues!!!!!! Long Vent!

To those of you who remember that my engagement shots came out horrific the story continues.

My girlfriend tooks pics that came out pretty nice and the studio offered to develop the ones we liked for free. Ok, good, fine. I picked one that we both liked and it needed some cropping so I put white paper around it and told them when I dropped it off that I wanted it to look that way. They said no problem, that is the way they would look.

soooooo, I get them in the mail today and they aren't cropped and they are in an envelope that is too small for the 5x7's that we ordered and were wrinkled and creased. Also, my original picture and negative were not enclosed.

I have had it with their lack of professionalism and shoddy work. They have been nothing but a headache since I booked them. I want to go to another photographer but am unsure of who to go to. I don't care about losing the contract money b/c at this point I am so aggravated that I don't care.

Could you all please let me know who you recommend. I need your help ladies!!!!