I cant say exactly which vendor, but I ordered my item and well it’s been more than 2 months and nothing..they claim part of it is on backorder when I emailed them 3 weeks ago (they said they’ll ship next week), I emailed a week ago inquiring about the backordered part and nothing…today nothing..scares me because I really need this item and soon it’s frustrating..Do I have a right to be mad? I don’t want to sound bridezillaish..I wont say who the vendor is till I get my item..lol but believe you me this will be included in the Bride’s review!
BrideToBe24
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Re: help..advice..opinions..
You absolutely have the right to be pissed! There's nothing worse than not getting a response from someone.
I would call them and bug the hell out of them till they get your order.
jessruth9
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Re: help..advice..opinions..
I would continue to call every day and make it known that you will continue to call every day until you get a satisfactory response. It works everytime for me.
vmystique33
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Re: help..advice..opinions..
Posted by jessruth9
I would continue to call every day and make it known that you will continue to call every day until you get a satisfactory response. It works everytime for me.
I agree!!!
LisanAshMay07
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Re: help..advice..opinions..
Is it your invites? I had a similar problem.
cookiemonster
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Re: help..advice..opinions..
if it's possible, communicate by phone instead of email - use the emails you've already sent (dates, times, subject lines) as references (aka 'proof'!) of times you've tried to contact them. call whoever you can get ahold of and request to speak to supervisors. the occasional threat to report them to the BBB never hurt either. Good luck!!!!!!!!!
