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Help.....Log In

GregJoannaW Posted:

Help.....Log In

Is anyone else having a hard time logging in??!!! Since this new upgrade, I have to go to register each time.....!!! HELP!!!

KroertGS Posted:

Re: Help.....Log In

Yes! I emailed client services and they said that the site is now more secure, and log in info is now case sensitive. I couldn't log in and it drove me nuts! Since I entered my id and pw with the case I registered with, I've had no problem. Try to log in with your id and pw exactly how you typed them when you signed up.

SummerBeauty Posted:

Re: Help.....Log In


Posted by KroertGS

Yes! I emailed client services and they said that the site is now more secure, and log in info is now case sensitive. I couldn't log in and it drove me nuts! Since I entered my id and pw with the case I registered with, I've had no problem. Try to log in with your id and pw exactly how you typed them when you signed up.



Exactly what happened to me. My S and B weren't capitalized so it kept looking like it was loading..but it would just send me back & not let me login. When I changed the letters to capitals--voila.
GregJoannaW Posted:

Re: Help.....Log In

Thank you girls!!!! It worked, now I can see how many days there are until my wedding, LOL!

pixietina Posted:

Re: Help.....Log In


Posted by GregJoannaW

Thank you girls!!!! It worked, now I can see how many days there are until my wedding, LOL!



Looking at the countdown is so addictive!
Bride2Be78 Posted:

Re: Help.....Log In

I had an issue too! I thought it was the site but I'm finally in. I was having withdrawel LOL :)

TeemHenn Posted:

Re: Help.....Log In

thanks for posting this! I couldn't login until now!

MrsHeffToBe Posted:

Re: Help.....Log In

Thanks for the hint, I haven't been able to log in for a few days now but that worked!

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