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I am about to cry long vendor vent

Original post by decemberbride

So a couple of weeks ago I purchased my head piece from Barron's at tri -county. I left it in the box until it was time form hair trail. When my hair dresser went to take it out to put it on my head it was broken.

I just tried to bring it back to Barron's and the guy who works there. I guess Mr, Barron. Told me there was nothing he could do for me. The head piece is in two pieces and there is no way I can wear it in my head and he tells me I am out of luck. No only does he tell me out of luck but he's laughing at me as I tell him what happen to it. I asked him to give the company's name he said he could do that. He told me someone broke it on me. Who would break it on me?

SO needless to say I left Tri-county very upset and a broken head piece. I spent over a $100 on it and now I cant even use it I don't know what to do.

Be careful brides who plan on using them.
marinai7 Posted:

Re: I am about to cry long vendor vent

Sorry, that's horrible.
MrsHazel2B Posted:

Re: I am about to cry long vendor vent

That's awful! I pray not to have to choke one of these vendors during the final 60 days of my wedding planning!
MisyMiss32 Posted:

Re: I am about to cry long vendor vent


I couldn't imagine how you are feeling right now! I am so sorry this is happening to you.
decemberbride Posted:

Re: I am about to cry long vendor vent


Posted by MisyMiss32


I couldn't imagine how you are feeling right now! I am so sorry this is happening to you.




Thank you
KrisD72310 Posted:

Re: I am about to cry long vendor vent

I'm so sorry! What a horrible feeling to have your headpiece and then it's broken I was going to go there, but now I'm having second thoughts. Customer service is so important.
kater08 Posted:

Re: I am about to cry long vendor vent

Ladies...lets remember--its a flea market booth. If you want customer service, go to a bridal salon, Thomas Knoell, Denise Leli, etc...however you'll pay a lot more $$.
If you want good prices, you go to a flea market. You will just have to expect less customer service.
Summer Bride 2011 Posted:

Re: I am about to cry long vendor vent

I'm sorry that happened to you
ourwedding9510 Posted:

Re: I am about to cry long vendor vent

I'm SO sorry you have to go through that! I'm supposed to go there on Nov 14th, so I'll make sure to stay away from him (and make sure he knows why!)

Future Mrs P Posted:

Re: I am about to cry long vendor vent

I am so sorry that is just horrible! It amazes me how little people care about customer service today.
stinenandy2010 Posted:

Re: I am about to cry long vendor vent

Aww I'm so sorry that happened to you.....I have found that their customer service isn't the best, but the prices are good.

But just a question which i think someone else asked, didn't you check it before you left? or maybe i completely mis-read what you wrote.
chreesta Posted:

Re: I am about to cry long vendor vent

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