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I am LIVID right now!

weddingbunny Posted:

I am LIVID right now!

I payed $60, including $15 shipping, for what I THOUGHT was a beautiful handmade custom cardbox in the colors of my choice.

It arrived today... it's the worst piece of trash I've ever seen. The outside looks fine... not anything like as nice as I expected, the fabric looks REALLY cheap, but at least it's neat looking... but the inside is honestly an embarrassing mess! There is glue EVERYWHERE - all along where the seams are, huge visible glue stains showing through the fabric... and the lining isn't even completely attached! It's just sort of puckered up, hanging off of the inside edges... there are places where it isn't even attached at all, and I can look in and actually SEE the cardboard that's underneath the fabric! I can't BELIEVE that anybody would actually send this out to somebody! As somebody who sells my own handmade jewelry, I would NEVER send somebody a travesty like this, not even for $5, never mind $60!

I'm so f-ing pissed off right now. I contacted the seller (it's a seller on etsy, where I have always had wonderful luck... this is the first time I've received something so below par, and I've made a lot of purchses there) telling her that I'm pretty upset by the quality and would like to either send it back for a full refund, or at least get some kind of compensation for it. I mean, it's USABLE like this, as the outside is fine, with a minor adjustment here and there... but there's no WAY I'm paying $60 for something a 10 year old could have done better with!

eta: I took a closer look at the outside, and there are spots and stains all over the fabric... I really don't think I CAN use this the way it looks on the outside... I'm still waiting to hear back from her about the refund though, I don't want to have wasted all that money.
Lools Posted:

Re: I am LIVID right now!

That's horrible!
jgl Posted:

Re: I am LIVID right now!

WOW.. thats terrible!! i hope you get your money back. I can't believe they would even send something out looking like that... GL!!

weddingbunny Posted:

Re: I am LIVID right now!

update: she's giving me a full refund, and I don't have to send the travesty (uh... I mean box...) back to her - honestly, she gave me the refund so fast, without even a comment or question, that I'm a bit suspicious that she knew she sent me a piece of junk and doesn't want to deal with it.

I'm a pretty non-bridezilla-bride, but there's a huge part of me (the stressed out bride part) that just wants to remind her how much you DON'T mess around with a bride less than 2 months before her wedding...

anyway, now I have this mess of a box, and I'm trying to figure out if I should go spend the money on another box, or just use this one... I'm really just so worn out by all of these minor details, there's a huge part of me that just doesn't want to be bothered anymore...
Nina_m74 Posted:

Re: I am LIVID right now!

That really s uc k s - I'm glad she gave you a refund though, but what a pain in the butt.

FutureMrsGK Posted:

Re: I am LIVID right now!

Im glad it all worked out...I would have been totally pissed too!

Mooshyboo Posted:

Re: I am LIVID right now!

ouch ~ this stinks... I am sure this seller will compinsate you .... keep us posted! I am sorry to hear you received something not the quality you were expecting...
Jesaroo2 Posted:

Re: I am LIVID right now!

can I ask the name of the company? because I ordred one off ebay also and its taaking FOREVER to get!

PattyK Posted:

Re: I am LIVID right now!

I am glad to hear that the seller gave you a full refund.

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