thanks for the heads up, ill be cancelling my appt with them today
WOW this company is going to lose a lot of business thanks to Robert.
StaceyWill
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Re: I hate scheming vendors
I'm so sorry you have to deal with this bs
Bride825
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Re: I hate scheming vendors
if Virgil 'worked it out' I dont understand how YOU violated the contract?????
sorry you're ging through this
Iluvpoodles
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Re: I hate scheming vendors
Go in and demand your money back. Also, tell them you are filing a complaint with the better business bureau. I dealt with the same crap from a bridal store, but they gave my family member their deposit back without saying boo after I called them. They don't have any lawyer they are trying to make you go away. Don't back down.
Bride2011
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Re: I hate scheming vendors
Awwww that stinks!! I hope everything turns out o.k. ....and I hope Pedestals loses some business for their bad customer service and lack of understanding. You would think that a well established company like them wouldn't screw ppl over like that over a couple of hundred dollars (which to them is probably nothing)...I know I'm definitely crossing them off my list of florists to visit!!! Thank you for the heads up!
Kimbiz1
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Re: I hate scheming vendors
When we first booked with Flower's by Burton, we were sold by the way our salesperson was stoked over our colors, etc. Turns out, she no longer works there. We ended up finding this out at our appointment a few weeks ago. At that meeting we sat with the owner (I know he was the owner because FH and him were talking corvettes) and he reassured us that things would not be changed. He actually threw in a few more things when he saw how disappointed we were, or maybe it was the male bonding thing. IDK
If you're still looking for a florist, I highly recommend Flower's by Burton. Good luck
julesrbf
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Re: I hate scheming vendors
This just doesn't make sense to me, at all. Why would he 'fire' you and make you go elsewhere because you changed what you wanted? It just doesn't make any sense to me.
Did you speak with Virgil at all? Since he is the one who it looks like is really at blame here ... wondering what he has to say about the whole thing.
This honestly just seems so unlike Robert AND Pedastals that I can't help but wonder if there is something else at work here.
At any rate I'm sorry you are having florist issues, and I hope it gets worked out.
FallBride2010
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OMG, that is unbelievable.
AngnShaun
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Re: I hate scheming vendors
Posted by julesrbf
This just doesn't make sense to me, at all. Why would he 'fire' you and make you go elsewhere because you changed what you wanted? It just doesn't make any sense to me.
Did you speak with Virgil at all? Since he is the one who it looks like is really at blame here ... wondering what he has to say about the whole thing.
This honestly just seems so unlike Robert AND Pedastals that I can't help but wonder if there is something else at work here.
At any rate I'm sorry you are having florist issues, and I hope it gets worked out.
that was my next question... did you talk to Virgil at all...
CappyGirl
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Re: I hate scheming vendors
I'm sorry you are dealing with this. I didn't have a good experience with them for either my engagement party or wedding consultations. I def didn't get a good vibe. Sorry again.
Clover23
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Re: I hate scheming vendors
that is just ridiculous and do not back down bc they threaten you with a lawyer. that's just bull. if you have any questions please feel free to FM me.
luvly73
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Re: I hate scheming vendors
i didn't talk to virgil becasue what would he say? oh i'm sorry i didn't know. i'm sure he got an earful from Robert already
luvly73
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Re: I hate scheming vendors
Posted by julesrbf
This just doesn't make sense to me, at all. Why would he 'fire' you and make you go elsewhere because you changed what you wanted? It just doesn't make any sense to me.
Did you speak with Virgil at all? Since he is the one who it looks like is really at blame here ... wondering what he has to say about the whole thing.
This honestly just seems so unlike Robert AND Pedastals that I can't help but wonder if there is something else at work here.
At any rate I'm sorry you are having florist issues, and I hope it gets worked out.
I guess all vendors are happy until they are getting less money outta you...
The problem is that the total is now significantly less like by a couple thousand...thats why he's pissed.
oktropical
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Re: I hate scheming vendors
OMG! I can believe that!! How did YO violate anything when it was one of HIS employees that changed things. I would definitely take my business elsewhere and fight the deposit!!
oktropical
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Re: I hate scheming vendors
Posted by Kimbiz1
When we first booked with Flower's by Burton, we were sold by the way our salesperson was stoked over our colors, etc. Turns out, she no longer works there. We ended up finding this out at our appointment a few weeks ago. At that meeting we sat with the owner (I know he was the owner because FH and him were talking corvettes) and he reassured us that things would not be changed. He actually threw in a few more things when he saw how disappointed we were, or maybe it was the male bonding thing. IDK
If you're still looking for a florist, I highly recommend Flower's by Burton. Good luck
I would also recommend Flowers by Burton!
TheFutureMrsPM
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Re: I hate scheming vendors
that is awful, what does ur contract say?
NovBride10
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I went for a quote the other day and met with Rich. He put a price next to each piece I was adding and told me I could add or take away at any time. I was really considering them but I guess I'm not so sure now Is there any way you could speak to the actual owner?
MrsDR2010
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This is just horrible!!!! I'm so sorry sweetie. I hope you find a new florist soon.
20mrsc10
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Re: I hate scheming vendors
i didn't book with them, but i also didn't have the greatest experience when i met with them..i found them to be very unprofessional and they made me wait for a VERY long period of time past my scheduled appt...and on top of that the woman i met with had absolutely no interest in what my vision was..she was very controlling and only wanted to give me x..and then handed me 2 dead roses as i walked out
im so sorry you're dealing with this
decemberbride
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Re: I hate scheming vendors
That ***** I was suppose to work with Vito for my wedding but they kept telling me he was sick or he got hurt on vacation. I ended up booking with another florist.
Have you had your shower yet? Can you have them make centerpieces for your shower and book someone else for your wedding.