I need some good advice about my cape...PLEASE!!!! Updated...the cape ladies mom is dying..I feel HORRIBLE!!!!
aliciahelene
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I need some good advice about my cape...PLEASE!!!! Updated...the cape ladies mom is dying..I feel HORRIBLE!!!!
I am havinga january wedding..so I was so excited about buying a cape to go over my dress. I had priced them and then found a lady on ebay who makes them to your likeing, whtever material you want, color, etc..great..so I was so excited and bought one. At first she was great with aksing my size, for a swatch, a picture of my dress, then nothing..she had told me it would be three weeks for her to make it..so I gave her much longer....I would periodically send an email just to check in and she rarely responded..finally sent her an email asking about the cape..she is very bad with communicating..she sent me apicture and said it would ship out the next day. Its two weeks later and still nothing..she is in New york.so two weeks is plenty.she doesnt return any of my emails....she just completely ingnores them..I even emailed her asking if she needed more time..i told her that was fine just to let me know...its now been THREE months since I ordered it..Im getting really mad!! Should I report her through ebay..or am I just being anxious and jumping to conclusions..Ive already paid for this..almost 200 bucks..so I dont know what to do....please help me with advice!! THANKYOU!
I finally received an email back from I guess her coworker and she said the lady making my cape is in Italy, her mom is dying. Now I feel AWFUL!!! Im complaining about a stupid cape and someone is losing their mom. I apologoized and told them that someone should have told me thats all..they should have responded to my emails, but I apologized over and over. I feel liek SHIT right now.
acp1101
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
I would DEFINITELY report her to ebay!!
That is terrible!!! You paid for a service/item...and you should have gotten it by now...if she's not getting in touch with you I would let eBay know,
Maybe they can help out??
Jordan
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
I think you've given her ample time to hold up her end of the bargain. I would definetly report her through ebay. If you feel uncomfortable, you could always email her telling her of your intentions, give her a time limit, and if you don't hear from her within that time frame (day or two), file a complaint with ebay.
Sorry you're going through this...I hope it all works out for you.
jennbaby
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
How did you pay her?
Anyway send her one final email that you will report her to ebay and leave her bad feedback.
If you paid via paypal, you can make a dispute with them also.
julissa
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
Absolutely report her. What were her ratings on ebay?
aliciahelene
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
I did pay through paypal...witha credit card, which has already been charged..I feel so sick about this!! Ill send her one last email..and Ill give her till the end of this week. Thansk ladies!!!!!
franksbride
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
Oh no...Alicia! I'm so sorry that you still don't have your cape.
I agree with the others...send her ONE FINAL email and if she doesn't respond by the end of the week tell her you're reporting her to EBAY and then do it.
Xelindrya
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
Yep.. i agree. One final email then report her! You've given plenty of leeway.
kathy2176
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
Absolutely send her one more e-mail as a warning. You can dispute the charge through paypal and your credit card company. You can still do this if the charge has gone through. The credit card company will credit your account and deal with the vendor directly to either get your merchandise or the refund. That is why you always hear about using credit cards for deposits. Good luck!!
aliciahelene
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
Thanksyou guys..I am going to send her one final email!! Thanks!! I just want my cape!!!
Jess2
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
I'm sorry to hear you never got it! I definately agree with the other girls.
AtticaQT
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
Give her one last e-mail telling her that you will report her - That way she cannot complain that you reported without warning (although with they way she has treated this - she really deserves it!)
aliciahelene
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Re: I need some good advice about my cape...PLEASE!!!! ( kind of long..sorry!!!)
Thanks..I sent her one last email telling her that it has been three months, shes ignored my emails and if I dont hera back from her..Ill take it up iwth ebay and my credit card company. It doesnt make any sense...im bummed. Oh well...thanks for all of yoru advice!!!
Maribelle7777
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Re: I need some good advice about my cape...PLEASE!!!! Updated...the cape ladies mom is dying..I feel HORRIBLE!!!!
While I understand you feel bad about the lady's mother, she is a business woman and should have contacted all her contacts and told them what was going on and said she would have someone return their $$ or find another cape maker for them.
Your wedding is in January - maybe this lady will be home in time to still make it. But I would pursue other avenues (ie: another seamstress - who you can actually go to in person) in the meantime. I feel bad too about the lady but still...if you decide to run a business you have to be good to your customers.
paulandles912
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Re: I need some good advice about my cape...PLEASE!!!! Updated...the cape ladies mom is dying..I feel HORRIBLE!!!!
there were complaints about a vendor on ebay this morning on theknot.com -- one girl got a veil and it was the wrong thing. she wrote that this vendor's mom just died and she's been ignoring her.... someone else wrote to say they've already reported her to the BBB....
its on the dress postings if you ever check out the knot.....
good luck
aliciahelene
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Re: I need some good advice about my cape...PLEASE!!!! Updated...the cape ladies mom is dying..I feel HORRIBLE!!!!
Good point Maribelle!!! Thanks!!!
aliciahelene
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Re: I need some good advice about my cape...PLEASE!!!! Updated...the cape ladies mom is dying..I feel HORRIBLE!!!!
ooohh paulandles..Ill check that out!!! Thanks!!!
paulandles912
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Re: I need some good advice about my cape...PLEASE!!!! Updated...the cape ladies mom is dying..I feel HORRIBLE!!!!
Re: I need some good advice about my cape...PLEASE!!!! Updated...the cape ladies mom is dying..I feel HORRIBLE!!!!
I just read it...thankgod its not the same lady..my lady is in Italy. Im going to give it a few more days and then Ill see what happens. Thansk for yoru help..I jsut wnat my cape!!AHHHHH
2003OCT10
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Re: I need some good advice about my cape...PLEASE!!!! Updated...the cape ladies mom is dying..I feel HORRIBLE!!!!
Do you think its just an excuse?? I know that sounds bad, but dont just assume theyre telling the truth.. I would see if the co-worker could send it, or if they know of the shipdate.. Good luck!
