Okay, so I have a wedding planner and recently it has been a total nightmare!! We hired her to do our wedding planning and in the beginning it was great. Then over time things started slipping and canceled appointments from her started happening. FH and I had discussed this with her, she apologized and said she was going to hire more assistants and that things would be better. They were for a little while, then it started happening again. One major problem has been our invitations. From the beginning she knew we wanted her to do her invitations. We made an appointment with her in the beginning of December, picked one out and asked to see a sample of it. Instead of sending it out to company to do them, she suggested she would do so that it would be a little cheaper. We asked her when she would be able to have a sample to us and she said right before x-mas...so we made an appointment. Well a couple of days before the appt she canceled on us stating that the paper would come in on time. She said we can meet the following week (even though I told her numerous of times that we would be out of state that week). I called her when we got back (which was a Sunday) and we scheduled an appt for that following friday at 6pm. Well friday comes and at 5:30 she texts me stating that she had to cancel because she got into a fender bender. I text her back saying 'I hope your okay. Give me a call tonight so that we can meet in the am'. Mind you we needed to send these invites out by Jan 15th. Well....no call, no text, no nothing. I was so mad the next day, I had FH text her stating that we needed to meet with her asap since invites are supposed to go out in a week and we have seen nothing yet. She calls later that day and had set up a meeting on sunday to show us the sample. I sent FH to meeting since I had a makeup trial. FH gets there and text me that she doesn't have to the sample with her!! I could not believe it!! Well then she says that she will email me the letter later that night and drop off the sample the next day. Later that night I get an email stating that 'she can't access the program from home and will email me in the am'. Guess what.. I GOT NOTHING!!! No text, no email, no call. FH and I then had to go online and order invites (which thanks to Wedding Paper Divas) was delivered to my house on Wednesday.
Next thing...we had an appt with her to meet with our hall on Saturday and of course she was a no call no show. I called her stating that she missed an appt and she texts me back stating that she will call me soon and that her phone was dieing.
I don't know what else to do. She is suppose to make the process less stressful for us! I am just so infuriated, angry and upset. I apologize if I recommended her to anyone!!!!
Thanks, for listening to my vent!!
flibbertigibbet
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Re: I'm so infuriated!!! (Vent, kinda long)
Posted by 20mrsc10
um i would fire her asap
ITA.
KrisD72310
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Re: I'm so infuriated!!! (Vent, kinda long)
Posted by oktropical
Thanks girls for all your support!! I looked at my contract and it states that if we break it then there is a $300 fee and hours are prorated at a rate of, I think it was $69 per hour. I already paid her majority of the money. I just don't know how to go about to not pay the fee and/or get any of our money back.
Wow! No way. Drop her now, demand a refund. As far as I'm concerned she broke the contract first by not providing the services that she promised. I would call her and tell her how disappointed you are with her services, explain to her that this is making things more stressful for you and you want a full refund.
Nina1010
Posted:
Member since
Re: I'm so infuriated!!! (Vent, kinda long)
Have a friend call her from a different number and make an appointment to hire her under this person's name. Arrive a few minutes after her and surprise her...knock her off guard. Bring your contract, tell her she's fired for breach of contract and you want a portion of the money back. Tell her you consulted an attorney and will pursue for damages, lost time and anguish on your part for all the cancelations she made and not providing a service you paid her for.
Your time is just as important as hers and she should have given you advance notice. Tell her you or FH had to miss work, etc and lost wages. Also tell her if she does not give you a certified check in 3 days for the amount you already paid her - minus what you are comfortable with, you will sue her and let everyone on every wedding website know how horrible she really is that it will be very hard for her to find work. Tell her your cousin, friend....fill in the blank, will write an article on her lack of professionalism.... or threathen to call Shame on You.
I HATE when vendors treat you like a Queen until they get you to sign and then they forget about you. This happened to my best friend and she was miserable through out the wedding process. So stressed she lost weight and suffered hair loss. Her FH was overseas and couldn't help her out which is why she hired someone. Don't do this to yourself. Return the stress she's caused you and FH and see where it goes from there. You don't need to be loud or bitchy, just informed, confident and as matter of fact when you speak with her. Usually this works...if not, follow through on the threats.
