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......I'm SO SO mad...UPDATED: UPDATED!!

DNicholes Posted:

......I'm SO SO mad...UPDATED: UPDATED!!

Soooooooooooooooooooooo it takes A WHOLE LOT to get me mad however Adrienne's Bridal in Islip has got me so mad I was about to hit someone!! For my friends wedding July 8 this is where we ordered our BM dresses from....SO

I come all the way out there tonight FROM PORT WASHINGTON and show up at 6pm like my little freakin card says and in there book they have me down for 7pm..so I said 'well why does the time even matter if I'm here to just pick up my dress' and she says ' Your dress isn't ready...' I try to stay calm and I'm like
'ummmm what exactly do you mean it's not ready'..She says ' SHE HASN'T EVEN STARTED THE ALTERATIONS YET' WOW!!!! Now I freak out....I'm like 'you mean to tell me that you can take in an entire dress perfectly in an hour...you have to take in the top...take in the hips...take in the waist...hem the bottom and put a freakin bustle in AND you think you can do this in AN HOUR'...she says 'well if you feel my comfortable you could come back tomorrow' *** I say ' as it is I already have to wait a whole freakin hour for my dress b/c YOU ALL decided to change my time, I CANNOT come back out here tomorrow night...are you out of your mind'..So I now I wait.....

I come back an hour later.... THE FUCKINGODDAMNDRESS DOESN'T FIT!!!! ARE YOU KIDDING ME! I almost lost my cool and hit the seamstress in the head.........I'm like I can't breathe, I can't bend over...I can't even get the top on with my BRA ON....AND the bottom is to short.' Now I'm on the verge of tears I say ' maybe if you had this altered before I got here and now an hour before I got here we wouldn't be running into this problem' She says she can fix but NOW I have to go back next Thursday during the day (which may I add is also the night of my sister's rehearsal) to pick up my dress...it better flippin fit!

CAN YOU BELIEVE THIS!!! I'm calling the manager tomorrow and telling her I want 20 dollars taken off my alterations!! for 90 dollar alterations I want them flippin perfect and not done half fast!!! I'm so scared for next week now!!


GOD IM SO MAD!!!! can you tell????


UPDATE: I spoke with the manager and she first blamed it on prom season and then passed me off to a girl that works in the bridesmaid cottage, which pissed me off. She said normally they to fittings in threes, 1st fitting, 2nd fitting, pick-up.

So I said I understand but I showed up at 6, like my card said and my dress hadn't even been TOUCHED. It has been there for over 3.5 weeks and the day I come in, it's not even ready. So I said then the woman rushes to do it in an hour and F***s it up! I said if someone had called and told me, it wouldn't be ready that day, I would've been fine, but I drove from PORT WASHINGTON to there and then had to wait an hour for her to do a really crappy job on my alterations. Now you have to let a dress out, that was big on me to begin with and you have to add length to a gown that was to long on me. I said I understand that things don't come out perfect but come on, it was clearly not correct b/c she was rushing to get it done and further more she tried to blame me for it. The girl apologized and told me she'd take 10% off, I said I expect more then that & she said 'the manager left for surgery' (umm I JUST talked to her), she said when you come back in on Thursday I'll let you know if I could get more out of her and if your not happy then I'll let you talk with her directly!

(& my alterations were capped at 65 but they charged me 15 dollars for them to add a bustle which is just BS...all they did was add a hook and eye)
camerakrazie Posted:

Re: ......I'm SO SO mad...

omg...I am sorry to hear about your bad experience there...

I cant believe that it wasnt ready an hour before they had you down to pick it up....thats weird

i would definitely write a letter and/or call and demand some kind og refund for the alterations...

hopefully they can fix it before the wedding....



how is your sister feeling about this? geez....let us know what happens
DNicholes Posted:

Re: ......I'm SO SO mad...

No it's a dress fro my friends wedding which is the weekend AFTER my sisters wedding! I have very crazy back to back weekends coming up! So the day I go to pick up my dress for my friends wedding is the same day as my sisters rehearsal! Just not what I needed!

cherilicious16 Posted:

Re: ......I'm SO SO mad...

Unfortunately this sint the only complainf i have read about them..it just ***** big time that you had to go through that!!
sunshine1813 Posted:

Re: ......I'm SO SO mad...

I'm sorry to here this has happened to you. I would have flipped out just the same as you. I think god I ordered my dresses already. If I have to deal w/ this s@&% before my wedding a seamstress may become headless................LOL...LOL
bellaro782 Posted:

Re: ......I'm SO SO mad...

I feel so bad you had to deal with that I would Make sure they DOnt charge you .. LOL you shoudl Charge them for the cost in Gas to go back,,,, I would hand them a BILL
TheMrandMrsof2008 Posted:

Re: ......I'm SO SO mad...

you handled that like a pro..i wouldve smacked her

snydl40 Posted:

Re: ......I'm SO SO mad...

My best advice-if they don't fix it or refund $-contact the better business bureau and tell them you want to be compensated for the gas it took you to go back and forth for their mistakes. 'F' them. If they are wrong next week I would make a huge stink and take my dress elsewhere and demand $ back.-If you have to go to the local dry cleaners and have them alter it. Good luck

oOMarshmallowOo Posted:

Re: ......I'm SO SO mad...

OMG......I'm so sorry to hear that!! You should complain to the manager and demand the alteration to be done for free!!!! This is outrageous!!!!!! I'm getting so mad just thinking about it!!!!

BUT....feel better and keep us posted next week when you pick up your dress...
cuteauburnininny Posted:

Re: ......I'm SO SO mad...

I AM SO SORRY YOU HAVE TO DEAL WITH THIS. I BEEN IN WEDDING WHERE I HAD THE SAME PROBLEM. TWO DIFFRENT WEDDINGS I GOT MY BM DRES THE NIGHT BEFORE. THESE BRIDAL STORES THINK THEY GOT US. WHAT CAN WE DO WELL I WORKED NEXT STORE TO A BRIDAL PLACE AND I SEEN SOME HAIRY FIGHTS. WHERE COPS HAD TO COME DOWN. I SEEN GIRLS PULL THERE DRESS FROM THE PLACE AND GO ESLEWHERE. ***** WE HAVE TO GO THROUGH THIS.

THINK OF THIS AT LEAST YOU HAVE THE DRESS. I DUNNO IF YOU RECALL THAT BRIDAL STORE IN PATCHOGUE WHO CLOSED THE DOORS ON THE BRIDES AND THEY HAD NO DRESS AND THE WOMEN STOLE THERE MONEY. THATS THE STORE I WORKED NEXT TOO. I AM SURPRISED THE LADY STILL ALIVE LOL.
bride_to_be_2007 Posted:

Re: ......I'm SO SO mad...

id be pissed too. you have eveyr right to be be mad and also get service for what u pay for!!
LaurenluvsTJ Posted:

Re: ......I'm SO SO mad...

My BMs had a lot of problems with their alterations there also. I will be writing about it in my review. I definitely would not recommend them for alterations.

Gin-Char 104 Posted:

Re: ......I'm SO SO mad...


Posted by oOMarshmallowOo

OMG......I'm so sorry to hear that!! You should complain to the manager and demand the alteration to be done for free!!!! This is outrageous!!!!!! I'm getting so mad just thinking about it!!!!

BUT....feel better and keep us posted next week when you pick up your dress...




I wish that talking to the manager would make things right but my MOH had the same problem, but with a wedding gown, and they talked to the manager and she didn't do crap....didn't Refund the CASH her mom put as a deposit 4 hours prior to my MOH decided it was not the gown she wanted! SO MOH's mom had to get her gown there, b/c they would not honor the 500.00 deposit towards the bridesmaid dresses.......i Would call HELP ME HOWARD! www.wb11.com
DNicholes Posted:

Re: ......I'm SO SO mad...

I feel bad.....b/c my friend whose wedding this is for, is getting her dress altered there and is only going for her second fitting on Monday ( she lives in MD now so the next time she's back is the week before the wedding) I wish I could've known all this helpful insight on them before hand.....

I should've known to post to all you wonderful girls first!! I would've taken my alterations elsewhere. All the other BMs are out of state and not having this problem! Grrrr
woobie113007 Posted:

Re: ......I'm SO SO mad...

That *****, Im realy sorry BUT I sure as hell would not ask them to refund $20.00 for the alterations...they sure as hell better refund the ENTIRE amount for the alterations!!!
Thats such an inconvienence to you!!
Im sorry
Gin-Char 104 Posted:

Re: ......I'm SO SO mad...


Posted by woobie113007

That *****, Im realy sorry BUT I sure as hell would not ask them to refund $20.00 for the alterations...they sure as hell better refund the ENTIRE amount for the alterations!!!
Thats such an inconvienence to you!!
Im sorry



I also agree...and forgot to mention that MOH mother brought her gown there for daughters wedding (since she couldn't get her money back) and went for a fitting a 3 apart and the gown didn't fit her on the final fitting when it FIT the 1 time she went there! she was PISSED and was cursing up a storm...the lady told her to watch her mouth and she said 'i am!....LISTENING to every F**ing word comeing out of it!!

Good luck let us know how it goes!
SeptBride70 Posted:

Re: ......I'm SO SO mad...

you have a right to be mad

thank you for posting: as a result of your post i will never go there with my business-- EVER and i hope someone that works there sees this.

what kind of quality can you be producing if you wait until 60 minutes before the customer comes to start the alterations? now i know why i hear so many bad things about this place...

and 90 bucks for alterations? the place i'm getting my MOH gown from for my sister's wedding caps it at 40 bucks!

i'm SO sorry they are putting you through this! just makes sure you don't go there for your wedding when your time comes to look for BM's gowns!

Beth1210 Posted:

Re: ......I'm SO SO mad...

first I am sorry you had to go thru this- but the aletrnations are supposed to be caped there at $60 ( I think)

I would ask to speak to Sophia- she is the only one who I would deal with there- she treated me like a princess and went above and beyond

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