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joe mancuso photography
grege811 Posted: Mar 01, 2013 11:57 PM+
grege811 MEMBER SINCE: 3/13 TOTAL POSTS : 2 WEDDING DATE: May 26, 2012
Posted: Mar 01, 2013 11:57 PM bride-minus.png

joe mancuso photography

Joe came recommended by our wedding hall so we decides to call him. He met us, showed us these fantastic shots and have a really cheap price. He offered to take photos at both
groom and brides house. The day before he called to confirm locations and where we were taking pictures. He said he was only going to my wife's house and not mine. His first error. Than the day of the wedding we went to take pictures at the fort but Joe didn't get a permit so we could not go there. Not to mention it was fleet week so he did not do his homework. That was his second mistake. He took us to some neqrby park and had my wife and us walking through a grassy field to get a 'great shot'. Our videographer felt bad and carried my wife because her dress was getting ruined. A few weeks post wedding Joe brings the proofs. They were mediocre in my opinio. After that we ordered our album and folio. Joe tells us 8-12 weeks. After 15 weeks I did not hear from Joe, so I reached out. He told me there was a problem with our folio and his studio was destroyed in hurricane sandy. I am extremely sympathetic and he requests I change two pictures for the folio. 2 weeks later I send an email with the requested information. I asked Joe if he ws ever going to call us to notify us of the error or delay and he had nothing to say just apologized and told me I also took a while to get the info to him. Many weeks later I am finally getting the album. He is also charging us an extra $40 for 4 5x7s. I asked him as a sign of good business to not charge it since he did not call us previously and he won't budge. He nickel and dimes for everything which is common in the industry. Everyone charges for every extra picture. As a matter of fact my groomsman snapped a picture on his that blew any pictures away. I was not content. There are many other great photographers. After seeing my negative reviews I was threatened to be sued. My posts may have been a little harsh at first but even after editing them I was still threatened which I do not view as a good business gesture.
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