Lenox Breakage Replacement Program

maybride03 Posted: Mar 16, 2006 04:41 PM

Lenox Breakage Replacement Program

Hi, girls. I don't know if this is common knowledge or not, but I didn't know about this until today, so I thought I would pass on the information.

You can get replacements of your Lenox products at 1/2 the regular retail price plus shipping, handling, and local sales tax if you break it. The catch is that you have to mail the broken pieces back to them, but for the first time if you don't have the broken pieces, you can definitely just say that you didn't know about this program and you didn't save the pieces. I'm using this to replace one broken champagne flute.

The link to the program on their website is the following: http://www.lenox.com/brp/?pgtrck=6

May2004 Posted: Mar 16, 2006 04:54 PM

Re: Lenox Breakage Replacement Program

Yeah I already registered my pattern.

Katie&Chris2006 Posted: Mar 16, 2006 05:02 PM

Re: Lenox Breakage Replacement Program

Thanks for the info...this is very helpful!!!

i102bcute Posted: Mar 16, 2006 05:38 PM

Re: Lenox Breakage Replacement Program

Thanks I didn't know this!!

bride2b24 Posted: Mar 16, 2006 07:17 PM

Re: Lenox Breakage Replacement Program

huh.....good to kno!

brisbride Posted: Mar 17, 2006 07:42 AM

Re: Lenox Breakage Replacement Program

you have to register your pattern with them, wedgwood has a really great program as well I think they let you give back your pattern and pick out a new one if they discontinue it.....no time limit so after 10 years if they discontinue the pattern you can trade it in and if you break any pieces within the first year they replace FREE!!