Marianela Vera - Negative Experience

Ladies,
I got married in September and since I'm from out of the NY area, I found this board SOOOO helpful in my planning. I have never posted anything negative before but I feel like I have to so it doesn't happen to other brides. I had Marianela Vera take our photos for the wedding. She was affordable and seemed on top of things prior to the wedding. At our wedding, she seemed to be in a slightly not-so-nice mood, but we just took it as her being 'reserved'. She was snippy with a few of my family members, as well as myself but it didn't phase me too much.

When we received our photos, they were ok. Not great, but not terrible. I showed them to my family and friends and they felt the same way. We were a bit disappointed because she missed some great key moments but we didn't plan on saying anything to her about it.

However, it was when it was time to order our prints that the biggest problem came. In our package, we were to receive 20 free 8x10 prints We picked them out and contacted her to place the order. That was back in January. We emailed, called and left numerous messages. WE STILL HAVE NEVER HEARD BACK FROM HER! We have no promised prints, no returned calls or no returned emails.

I even warned her that if I didn't hear back from her in the last two weeks that I would post my story on this website. She still did not respond.

I am not a negative person at all, but I felt like I had to share the story so other brides didn't get themselves into the same situation.

If you want more details, feel free to fm me. Hope this helps and thanks for all the help you gave me to me in my process!