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My BM dresses havent been ordered?? (LONG!/VENT)

SummerBride10 Posted:

My BM dresses havent been ordered?? (LONG!/VENT)

So I had posted last week that all my BMs had went to Lilette's to get measured and put down a deposit. When we had went the first time, the lady there had told me thye ordered the dresses as soon as all the girls had given their measurements and deposits.

So I assumed they had ordered the dresses since all the girls had given their deposits and were measured.

Well yesterday I was out with my MOH who told me her dress wasn't ordered. Apparently, when the woman measured her, she told my MOH that she was a few inches short of the largest size available. According to MOH the lady told her to come back in February, they would re-measure her, and then order the dress. So I asked my MOH why she was told ot go back in Feb and MOH said so she could lose weight to fit into the dress. MOH said she couldnt really even talk to the lady b/c the lady wouldnt give her a chance, just said, 'Come back in Feb and get re-measured' They took only $20 from MOH as a deposit since they didnt order her dress.

I don't even know WHO I'm supposed to be annoyed with...or what even bothers me, because the whole situation is so confusing.

First of all-
I need to know if Lilette's ordered the other dresses!! I can't even call b/c they are closed until Dec. 26th for the holidays!!

If they didn't...How could they NOT order my dresses and not even tell me!? You'd think a phone would be common courtesy. I wanted them all ordered in December to prevent any last minute issues.

Second- Why would they tell my MOH to come back in February? What if she doesnt even want to lose weight? What if she physically or medically can't? You just tell her to come back in a few months? And what happens if she doesn't lose the weight and can't order the dress? It just seems insensitive to tell someone that basically they have 3 months to lose weight if they want the dress.

AND HOW COME I WASN'T INFORMED UNTIL NOW!??????????


I asked my MOH if she wanted to just get another dress (for her)..I dont even care. I just want he to get a nice dress she feels comfortable in that fits her nicely. But she wants the same dress as the other girls which I understand.

I dont know what to do.....I wish someone had told me last Sunday! I dont even know if my dresses have been ordered.


Ray8183 Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

Ray8183 Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)


Posted by Ray8183

Stay strong

M_Berk-Glenn Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

Im sorry you have to deal with this! This is CRAZY!!!!

AngnShaun Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

so basically your MOH has to loose weight? is that what they told her? that is so effing rude... ALL of these bridal places have sizes so out of wack its RIDICULOUS.... i guarantee you they are doing that to get more money out of her... thats what they did to my sisters @ Macys in Manhasset

elisa112101 Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

just wanted to wish you good luck with this...
Spring143 Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

omg that is insane. you should put a complaint in with the owner. who are they to say something like that to her! not only that but why wouldnt they inform you of the change since you are the bride?

Tetelove Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

Good luck with this...
BriansWifey Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

that is absolutely ridiculous! if they told u the dresses are ordered and they didnt order them, whooaaaaaa id be on a rampage. that definitly doesnt sound like good business... i'd call n talk to a manager or owner directly and ask for confirmation that they were ordered.

scatteredx12 Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

wow...that's so ridiculous and completely rude!!!

soonT0beMrsD Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

who are you dealing with there? If it makes you feel any better, my wedding is almost 2 months before yours and I havent even ordered mine yet! I plan on going to Lillettes the second week of Jan with all my girls to order. I have dealt with Pat all 3 times I went there and she is a doll to work with.

Iluvpoodles Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

I never head of such a thing. If she couldn't fit into the largest size, which I know someone who this happened to, they order the largest size and then add a back panel to the dress. It costs a lot of extra money to do but in cases where the girl can't fit into it, that's what they have to do. I find it really rude that they would tell her to loose weight then come back' rather then give her the option of ordering the largest size.

SummerBride10 Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)


Posted by Iluvpoodles

I never head of such a thing. If she couldn't fit into the largest size, which I know someone who this happened to, they order the largest size and then add a back panel to the dress. It costs a lot of extra money to do but in cases where the girl can't fit into it, that's what they have to do. I find it really rude that they would tell her to loose weight then come back' rather then give her the option of ordering the largest size.



I didn't even know they could do that!! I can't believe they wouldn't even let her or me know about that.

I think its just ridiculous that anyone would tell someone to lose weight and then get re-measured. I'm calling them the day they open back up.
FallBride2010 Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

That is crazy! I cant believe they didnt tell you...and cant believe how they handled the situation with MOH

MrsDR2010 Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

Some of these bridal places just make me MADDDDDDDDD. I had a similar experience at David's Bridal. I went in to try on gowns and the lady asked me to pick styles out the book so that she could help me. I did and then she said 'Oh your too big for that dress' My daughter was 4 months at the time. In my case it wasn't the largest size. I was in the teens and she acted like that. Then she goes to the skinny woman who looked about like 50 and told her how beautiful she looked. Thinking bacj now I should have really told her my mind...instead I left the store in tears. I made sure I didn't give them any business not even for me or my BM's

People in customer service need to learn how to be more senstive.

I'm so sorry this happened and that I had to tell my story I just know the feeling. It really suc ks. I'm so sorry this has happened to your MOH. They should have told you that the dresses were not ordered before they left the store.
mikendeanna Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

Mine haven't been ordered yet either! I'm a week ahead of you and my girls are slacking also

JennandAnthony Posted:

Re: My BM dresses havent been ordered?? (LONG!/VENT)

Im sorry to hear that. I know that my moh was to heavy for her dress as well and Lynbrook bridal just made her order extra fabric to cover the difference.......That sux


edited to add more:

One of my bm had an opposite experience, they told her she was too small for the dress and had to gain weight they ordered the smallest size for her but told her it may be a problem

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