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My David's Bridal nightmares continue LONG

CLMon7906 Posted:

My David's Bridal nightmares continue LONG

So today was a VERY productive day.....

I took care of my make up , I cancelled our tux reservation (fully refundable I might add) at After Hours as with my experience with David's was enough to make me bail out. That and I found a much better deal with a store we've dealt with in the past. I saw 'The Wild' with my daughter since FH was out watching the NFL draft with friends and then going out for a friend's b-day. I saw the eye doctor and I am actually seeing better than 20/20 with the new prescription. I had my e-ring cleaned. FH and I looked over our HM and I haven't seen him this excited since Christmas!!! Anyway, since I was in Westbury and next door to David's, I decided to go in and see if the correct bridesmaid dresses were in yet.

The drama begins.

So, after waiting in a crazy line it's my turn and I tell the girl that I am there to see if the correct dresses are in...she says yes and asks if i want to take them home. I say no, that 4 of them are to be shipped out just like before...she proceeded to try to get me to pay for it all over again. WHAT?!?!?! I refused and then they decided to page the manager WHO WASN'T EVEN IN THE BUILDING. Then the girl tries to make me move out of the way so she can help other people....excuse me???? I am still waiting to be helped....I have NEVER been treated sooooooooo rudely by a salesperson. She and I had words, she actually had the nerve to curse at me!!!!! I told her that I was not moving, she would not move on and that I should turn around and tell everyone in the line to go some where else.....all the while, she's still insisting that I should pay another $60 to ship the correct dresses (they ordered the WRONG dresses in February)....um, NO. Finally, the rude girl just disappears. So I stop another girl who was sweet as pie....she stopped what she was doing, heard me out (I was calm with her...she was soooo nice that even though I was mad, I could not be angry toward her...this girl deserves a raise) and then asked someone (not even a manager) what to do...who said, no, she should NOT pay again, just make the order. Then I still had to wait to get the 1 dress NOT being shipped out.....I was in that store for 2 whole hours. I will not go back and I would NOT recommend them to anyone, EVER.

EJSD2006 Posted:

Re: My David's Bridal nightmares continue LONG

so sorry this happened to you! i always tell people 'if you don't like your job, get a new one!'

was this the David's in Westbury?

scorps1027 Posted:

Re: My David's Bridal nightmares continue LONG

you know i think their first problem is hiring completey RUDE inexperienced ppl who dont' know policy or proper customer service protocal. for her to curse at you is inexcusable, even if you cursed at her first! i've dealt with david's bridal for a bm once about a year ago, and NEVER AGAIN b/c of hte salespeople!

CLMon7906 Posted:

Re: My David's Bridal nightmares continue LONG


Posted by alnem

so sorry this happened to you! i always tell people 'if you don't like your job, get a new one!'

was this the David's in Westbury?




yup
kara10152006 Posted:

Re: My David's Bridal nightmares continue LONG

I'm sorry you girls have had such horrible David's experiences - it makes me really glad I listened to my mom when she said she didn't get a good vibe when we went there to look at dresses - sounds like she was right on the money!
Happybride2005 Posted:

Re: My David's Bridal nightmares continue LONG

im sorry u had a bad experience. i had a great experience there. even in a small salon u couuld have a bad experience. i think each store varies

chander618 Posted:

Re: My David's Bridal nightmares continue LONG

wow i'm sorry to hear of your problems, we had a very good experience there

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