My final letter to Bridal Reflections

Thank you for taking the time to meet with me this evening to discuss my problems with my wedding dress alterations. I appreciate that you took time out of your day to meet with me, look over my pictures, and discuss my situation.

I believe that you came to the meeting with the preconceived notion that I had been a difficult customer. I dispute that point. I have been a consumer for many years and I have worked with the public for many years, and I have never been accused of being difficult, rude, or hard to work. In fact, I have been lauded for posessing qualities that would suggest the opposite. However, I cannot say the same things about your seamstress. She made the entire alteration process a burden and a nightmare, and I left every fitting in tears. While you may feel that you are not responsible for my dress falling apart, Bridal Reflections is the reason that every time I look at my dress, tears well up in my eyes. My alteration experience (and what ultimately happened with my dress) are stains on what otherwise was a perfect day, and I am sorry to say that I can not in good conscience ever recommend your store or services.

Should you care to discuss this matter any further, feel free to call me at XXX

VERY well written

'and I have never been accused of being difficult, rude, or hard to work.'

Do you mean ' Hard to work with' ?

I also think you should threaten to take them to small claims court. Honestly a letter at the end of the day will be tossed in the trash and thought nothing of- they obviously have no class or tact.

I think pursing a case against them will make them look twice and THINK about what kind of store they are running!!!

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Posted by Soon2bMsZ

'and I have never been accused of being difficult, rude, or hard to work.'

Do you mean ' Hard to work with' ?

I also think you should threaten to take to small claims court. Honestly a letter at the end of the day will be tossed in the trash and thought nothing of- they obviously have no class or tact.

I think pursing a case against them will make them look twice and THINK about what kind of store they are running!!!

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i absolutely agree!!!!!!!!!!!!!

Thank you so much for your suggestions and support

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Posted by DMcK

Thank you so much for your suggestions and support

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also maybe you can post something on here and something on the Knot ( NOT BASHING THEM) just asking if anyone has had a problem with them etc. etc. to please contact you and give your email
Get a few girls who have similar stories to you together and contact the tv stations again. Or even file claims together. There is power in numbers.

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Posted by acsdance

I think it's very well written! Did you ever think about writing a letter to the designer of the gown and letting them know that they should reconsider having Bridal Reflections sell their line of gowns since they obv. don't know anything about alterations? Oh- and Carbon Copy Bridal Reflections on the letter. I know- its evil... but its the attorney in me. Just a thought. Hang in there and good luck. You were still a beautiful bride :)

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good point...Im sure that the designer would not be pleased that the shop was blaming the problems you had with the dress on them...instead of taking responsiblity for their seemstress....I would definalty contact the designer

Good for you!!

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Posted by boobobunny

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Posted by acsdance

I think it's very well written! Did you ever think about writing a letter to the designer of the gown and letting them know that they should reconsider having Bridal Reflections sell their line of gowns since they obv. don't know anything about alterations? Oh- and Carbon Copy Bridal Reflections on the letter. I know- its evil... but its the attorney in me. Just a thought. Hang in there and good luck. You were still a beautiful bride :)

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good point...Im sure that the designer would not be pleased that the shop was blaming the problems you had with the dress on them...instead of taking responsiblity for their seemstress....I would definalty contact the designer

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I COULD NOT agree more!!!!!!!!!

Good Luck and keep us posted!
I had a bad experience as a BM. The dress was too tight on my chest and the seamstress told me maybe I could go on a diet. I left in tears.

you kidding me???? after all this back and forth they still arent doing anything for you?? that is ridiculous. I would definately further pursue it!!

i am so sorry this happened to you

SOOOOOOOOOOOO

what was the outcome.. .that they're NOT RESPONSIBLE????


and Don't worry, I think the Bad publicity from this site ALONE will make them loose LOTS of business.

Have you posted on the other boards this Link? (for the 06,07 brides?)

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Posted by boobobunny

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Posted by acsdance

I think it's very well written! Did you ever think about writing a letter to the designer of the gown and letting them know that they should reconsider having Bridal Reflections sell their line of gowns since they obv. don't know anything about alterations? Oh- and Carbon Copy Bridal Reflections on the letter. I know- its evil... but its the attorney in me. Just a thought. Hang in there and good luck. You were still a beautiful bride :)

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good point...Im sure that the designer would not be pleased that the shop was blaming the problems you had with the dress on them...instead of taking responsiblity for their seemstress....I would definalty contact the designer

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DITTO!! contact the designer.

and I TOO think in your letter you should tell them you are taking them to small claims court.

I heard from another person who went there and took them to small claims court, and WON... so I Would do it.. if it would give you peace of mind.

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Posted by suezboss

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Posted by boobobunny

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Posted by acsdance

I think it's very well written! Did you ever think about writing a letter to the designer of the gown and letting them know that they should reconsider having Bridal Reflections sell their line of gowns since they obv. don't know anything about alterations? Oh- and Carbon Copy Bridal Reflections on the letter. I know- its evil... but its the attorney in me. Just a thought. Hang in there and good luck. You were still a beautiful bride :)

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good point...Im sure that the designer would not be pleased that the shop was blaming the problems you had with the dress on them...instead of taking responsiblity for their seemstress....I would definalty contact the designer

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DITTO!! contact the designer.

and I TOO think in your letter you should tell them you are taking them to small claims court.

I heard from another person who went there and took them to small claims court, and WON... so I Would do it.. if it would give you peace of mind.

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GREAT IDEA! I know you must be getting discouraged and tired. But reading your updates is making me SOO MAD for you. keep fighting!