The original post is below, if you're interested in it...just to let you know the update:
DH and I went into the story after being promised it would take one more week to deliver, but not the case again (shocker!). We received a refund, including the delivery charges and tax.
One day later, we get a call from the store saying that the curio is in and when do we want it delivered. We were like HUH??? So we said screw it, deliver it on Sat.
Saturday comes and goes and NO CURIO!!
My DH calls our credit card co. and find out that they also didn't credit his acct. and 1 1/2 weeks went by, so we are in the process of disputing the charge!!! Can you believe this!!!!!
It is Carlisle furniture on Glen Cove Rd. in Carle Place - DON'T GO THERE!!!!!!!!!!!!!
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Well in about 10 min. I'm off to the furniture store where we bought a coffee table, end tables and a new curio (my birthday present)...
To make a long story short, we bought them back in April, items were delivered 10 days later, but the curio was damaged. We were given the option of repairing the damage or getting a new one (both would take the same amt of time), so we opted for new...
WE STILL HAVE NOT RECEIVED IT!!!!!!!!! We call every week, and are told 'oh, it should be there the end of next week'...never comes. I ask to speak to a manager, and every other time they tell me 'oh, he's not here right now, can he call you back' I say 'yes', and they NEVER DO!!!!!
So what do I say to these incompetents??? I'm leaving soon to go there and I'm telling them that if we don't have it by Mon. I want our freakin' deposit back, but I want to say even more.......
By the way - this is Carlysle furniture on Glen Cove Road in Carle Place (next to Pier 1)...
