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My Mom's Dress came in with white spots on it!

bethsiar Posted:

My Mom's Dress came in with white spots on it!

So I have been having a bad day at work today when I get a message that Tom from Netbride called. Knowing today was not going well I was a little nervous to call him. When we spoke, he told me that my mom's dress had come in, it was pewter, but when they looked close they saw it had white spots all over it.
Our options are: 1. Take a smaller dress in Gold right now, 2.rush order a dress in gold in the right size, or 3.order another pewter and hope it was just a one time problem, not a color problem but he will order a gold as a back up or 4. get our money back and look elsewhere.

We went with option 3, the only negative being that he is rush ordering it, but it won't be in for another month. He also took 50 off the price so he is refunding that. I would still recommend netbride, they were very kind and could have easiliy sent me the dress and hope I didnt notice or it was too late and let it go etc.

I knew things were going just a little too smooth!!!!!!
JP&EP Posted:

Re: My Mom's Dress came in with white spots on it!

Hopefully it was just a one time fluke. Good luck!!

Bebalina Posted:

Re: My Mom's Dress came in with white spots on it!


Posted by JP&EP

Hopefully it was just a one time fluke. Good luck!!



my sentiments exactly!
Best of Luck, and I'm so sorry to hear that.
tourist Posted:

Re: My Mom's Dress came in with white spots on it!

ugh! sorry about that. Its good to hear Netbride was so helpful.
Its definitely somethign on the manufacture's end, & easily could have happened at any bridal shop.
Rob-luvs-me Posted:

Re: My Mom's Dress came in with white spots on it!

Oh I'm so sorry beth that this is happening - your mother is set on this dress?

This is one reason mom didn't want to deal with the bridal stores - or MOB dresses -she got hers at Saks -where she knew it fit, and that it didn't need alterations etc.

I'm sure the new one will be fine! They should have checked the dress before sending it out - it is a good thing that they inspected it and didn't just put in aside until you came in

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