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my My Gatsby experience

FutureMrsCarrieri Posted:

my My Gatsby experience

I just posted this on a comment on the 08 boards but I thought I'd post it here too so 'buyers can beware'

I originally loved My Gatsby. The pocketfold sample I ordered and received was of high quality. I went ahead and ordered my invites with confidence. When they arrived (for some crazy reason) I just never really checked them. I didn't think I had too. When my mother and I began to put the invites together, we noticed several problems -- things that their quality control department should have picked up on:

1. The pocketfold flap was cut crooked -- are you kidding?

2. The RSVP cards had some kind of weird sand on them -- I had to individually wipe off each one.

3. The glue that holds the pocket part together (where you put the inserts) was either not strong enough or too much time elapsed between the time they smeared on the glue and when they decided to attach it. As a result, some of the inserts got stuck to the glue and were IMPOSSIBLE to remove. Of course I didn't notice it until I tried to remove them -- after we had already done all the inserts. Sometimes, small bits of black paper came away on the insert. Thank God I ordered extra everything.

4, It almost looks like they used a sharp instrument to score for the folds -- some of the folds looked jagged. Like it was half preforated

5. I almost forget -- two of the invite cards were blank. (WTH) I also remember that the flap was supposed to look like an upside down 'v' but the ones I received didn't have that and were straight across -- or should I say almost straight across.

They weren't cheap -- My Gatsby blows.
I expected more --- their lack of quality control was just a head ache and more work for me and my mother.
I haven't complained yet but I will.


PreshusSmurf Posted:

Re: my My Gatsby experience


Posted by FutureMrsCarrieri

2. The RSVP cards had some kind of weird sand on them -- I had to individually wipe off each one.






Please don't think I am defending them -- I have had no experience so I don't know anything about them either way ...

BUT if the printing of your invitations was thermographed (raised), then the weird sand you are referring to is actually the powder used to create that raised printing effect.

It is not uncommon for their to be some leftover powder.

link to explanation on wikipedia
FutureMrsCarrieri Posted:

Re: my My Gatsby experience

The powder being there now makes sense.

Everything had raised lettering but only the RSVP's had powder all over them. Maybe they cleaned it off the other inserts and forget the RSVP's. I think their quality control is very poor.
hogie2be Posted:

Re: my My Gatsby experience

I agree that's horrific
!!
HotAir Posted:

Re: my My Gatsby experience

Sorry you had a bad experience!


I just have to say though that I laughed at your ending to the post (that they b low) lol
KARA16 Posted:

Re: my My Gatsby experience

Sorry this happened, so fustrating!
Im a Pepper Posted:

Re: my My Gatsby experience

Aww I'm so sorry to hear about your invitations! I hope they compensate you in some way.

jesca Posted:

Re: my My Gatsby experience

did you complain directly to them yet? you definitely need to, thats terrible. sorry you had a bad experience

ttw910 Posted:

Re: my My Gatsby experience

I'm so sorry that you had a bad experience with them, but I ordered my pocketfolds from them and had no problems at all. Everyone is raving about how beautiful and perfect they are.

KellymKuehn Posted:

Re: my My Gatsby experience

So frustrating!

PreshusSmurf Posted:

Re: my My Gatsby experience


Posted by FutureMrsCarrieri

The powder being there now makes sense.

Everything had raised lettering but only the RSVP's had powder all over them. Maybe they cleaned it off the other inserts and forget the RSVP's. I think their quality control is very poor.




It does sound like there were overall quality control issues ....

I just didn't want you to think someone brought your RSVP cards to the beach before sending them to you
twright5ny Posted:

Re: my My Gatsby experience

Sorry to hear about your bad experience...

I have to say my experience with Nu Art-wasn't that much better.....I had the same sand issue and was so annoyed...I feel better know what it is now. We also a blank card or two, two dirty pocket folds etc......

ugh....

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