fh & i went to bbb today to return some items i got at my bridal shower yesterday and they flat out refused to give us cash back. we argued that the woman who i registered with said that we could get cash back and they still wouldn't give in. they said that the policy changed a year & a half ago and that the best they could do was give us credit. we argued with her for quite a bit and she just kept refusing... this was the bbb near smithhaven mall. just wanted to warn you all!
scatteredx12
Posted:
Member since
Re: no cash back at bbb
Posted by StaceYums81
You didn't mention if you had a gift reciept - I'm pretty sure you get the cash back if you have a gift reciept only. No reciept = store credit only.
ooh no i didn't get gift receipts with my gifts... maybe that's why...
AdriandSteve
Posted:
Member since
Re: no cash back at bbb
You 100% should be able to get cash back. I spoke to a manager about this while I was registering at the Westbury store. He told me that a lot of the stores are going to tell customers that they can't get cash back even though they can. He said that they have no more competition since linens n'things and fortunoff's is now closed. He said stores are gonna make it tough on clients but eventually you'll get your $ back.
MrsCM
Posted:
Member since
Re: no cash back at bbb
Posted by scatteredx12
Posted by StaceYums81
You didn't mention if you had a gift reciept - I'm pretty sure you get the cash back if you have a gift reciept only. No reciept = store credit only.
ooh no i didn't get gift receipts with my gifts... maybe that's why...
I've never had a gift receipt and I've always gotten cash back.
latre08
Posted:
Member since
Re: no cash back at bbb
I think it depends on the BBB you go to. I went to one in Newburgh, NY and I got cash back for my items and I did my return last month. HTH
Mommy2BeBride
Posted:
Member since
Re: no cash back at bbb
My friend goes to the one in Manhasset & they gave her cashback!
Alyssa79
Posted:
Member since
Re: no cash back at bbb
Posted by seawedding
Some stores are better about giving cash back than others. The one that I go to in West Babylon on Montauk Highway automatically hands us cash without even offering us a gift card and they're very friendly there.
ITA! never a problem at that store and the manager will even give you the cash back.
from what i was told, your registry is your receipt. you should not have had a problem
