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not so happy with barron's

FutureCap Posted:

not so happy with barron's

sooooo... we ordered the Fg dresses from there and they had a dress that one of nieces tried on, we said we want THAT DRESS exactly, but with a teal sash and flowers instead of black. I gave them a swatch on the BM's color and said, as close as they can get to this will be good.


TODAY... my sister goes to pick up the 2 dresses and there are NO FLOWERS! they kinda said 'oh well, sorry, we don't have the flowers in the matching color and we didn't make the dress it was sent out and we don't have the material' then they show her hunter green flowers they will put on and thank god she said NOOOO.

now i have to go over there and get to the bottom of this. NOT HAPPPYYYYYY

update:
so they apparently send them out and someone else makes them.... so they didn't know until it came back. still not really ok, but atleast better. they are gonna try hard to get matching flowers but if they can't we will just put ivory ones on.
Good thing is b/c of all this they are letting me exchange my headpiece, cause i no longer like it. they don't normally to refunds or exchanges,but i guess they are trying to do good.
CristinanBen2010 Posted:

Re: not so happy with barron's

they should have called you if they were going to have a problem with getting what you wanted
SoonToBeMrsCampos Posted:

Re: not so happy with barron's

Oh no! That's so sucky! That's the first bad thing I've heard, and I hope the last! Hopefully they'll make it up to u!

AwaitingAugust Posted:

Re: not so happy with barron's

Jna2010 Posted:

Re: not so happy with barron's

so then they souldnt have let you order it that way!!! sorry hun, hope thye figure something out

MrsSoto Posted:

Re: not so happy with barron's

FutureCap Posted:

Re: not so happy with barron's

update above

BriansWifey Posted:

Re: not so happy with barron's

ughh that suckss. im sure they'll do something to make it right and make it the dress u actually ordered

halfbaked Posted:

Re: not so happy with barron's

Ugh, that's a pain. WHy wouldn't they have called you if they didn't have the correct color?

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