Official Swan Club thread

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Posted by beautyq115

Doing our menu in 2 weeks with Edgar...anyone met this guy yet???

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yes, i hated him. i requested for paul to be put back on as my maitre'd (or whatever his title is). i didn't appreciate his demeanor or personality and when i emailed him questions that i had (and seriously needed the answers to) he didn't bother to return those emails until I started complaining but by then my mind was made up, he was out. he is new there and supposedly rather experienced....but i can't see it.

BTW...NOW there is a bridal attendant I didn't know this

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Posted by beautyq115

We met him tonight...he seemed great to us

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edgar? shocking. when i met him, he refused to tell me the linen color choices, just insisted upon and wrote down his choice. he also would write down what he wanted for our menu instead of what we'd already decided. i still have to go back and repair the things he did!

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Posted by CLMon7906

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Posted by beautyq115

We met him tonight...he seemed great to us

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edgar? shocking. when i met him, he refused to tell me the linen color choices, just insisted upon and wrote down his choice. he also would write down what he wanted for our menu instead of what we'd already decided. i still have to go back and repair the things he did!

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Really??? We had a great experiene with him tonight!

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Posted by CLMon7906

yup. really ticked me off...i almost wanted to see how harsh it would be too pull the plug and find some place else...that's how much he ruined the menu meeting for me!

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Are you serious...did you speak to the owner???

I would definitely speak with the Trunz's- they're the owers- they would hate to hear that one of their employees is treating their brides badly. Tell them you don't want to deal with Edgar and that you'd prefer to work with Paul again.

We've been dealing with Mike and Jordana, and they've both been great. Jordana told me the standard linen colors are white or ivory. I think they can order other colors if you wanted them. Keep us posted on what's going on and good luck!

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Posted by tomsgirl07

I would definitely speak with the Trunz's- they're the owers- they would hate to hear that one of their employees is treating their brides badly. Tell them you don't want to deal with Edgar and that you'd prefer to work with Paul again.

We've been dealing with Mike and Jordana, and they've both been great. Jordana told me the standard linen colors are white or ivory. I think they can order other colors if you wanted them. Keep us posted on what's going on and good luck!

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I did in fact speak with the owner. Paul was put back on immediately (back then). Ivory is the standard color there because it's the only one that goes to the floor.....BUT you do not have to have ivory napkins...and Edgar insisted on it...turns out that they have a nice selection and we are having red napkins....i wanted something to POP and I got it! I am thrilled. I met with Paul again the other day and couldn't have been happier.

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Posted by beautyq115

BTW...NOW there is a bridal attendant I didn't know this

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They told you there is a bridal attendant now? That's good.

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Posted by cmc

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Posted by beautyq115

BTW...NOW there is a bridal attendant I didn't know this

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They told you there is a bridal attendant now? That's good.

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Apparently..this is what I was told 2 weeks ago

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Posted by CLMon7906

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Posted by tomsgirl07

I would definitely speak with the Trunz's- they're the owers- they would hate to hear that one of their employees is treating their brides badly. Tell them you don't want to deal with Edgar and that you'd prefer to work with Paul again.

We've been dealing with Mike and Jordana, and they've both been great. Jordana told me the standard linen colors are white or ivory. I think they can order other colors if you wanted them. Keep us posted on what's going on and good luck!

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I did in fact speak with the owner. Paul was put back on immediately (back then). Ivory is the standard color there because it's the only one that goes to the floor.....BUT you do not have to have ivory napkins...and Edgar insisted on it...turns out that they have a nice selection and we are having red napkins....i wanted something to POP and I got it! I am thrilled. I met with Paul again the other day and couldn't have been happier.

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I am glad it worked out for you!

A little review of my wedding.........

The Swan Club was AMAZING! Awesome service. so effiicient and caring. Edgar was awesome and so was our bridal atten Jen.....the cake was so good! I couldn't stop eating it during the cake cutting! I was upset when they took it away from me. Girls you have NOTHING to worry about!

Hi Guys,

I am a 'newbie', and just started the planning process. I went to the Swan Club this weekend, and FH and I really liked it, however I am a bit concerned about the size of the Contessa Room dance floor. We are inviting 100 people, and even though the room capacity is 140, I just think that might not be enough room? I don't want to have the Garden Room(no offense to anyone that does have it, just not my taste), and the Camelot room is way to big...help!!!! What do you guys think?

Thank You!

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Posted by EkaCjf6619

Hi Guys,

I am a 'newbie', and just started the planning process. I went to the Swan Club this weekend, and FH and I really liked it, however I am a bit concerned about the size of the Contessa Room dance floor. We are inviting 100 people, and even though the room capacity is 140, I just think that might not be enough room? I don't want to have the Garden Room(no offense to anyone that does have it, just not my taste), and the Camelot room is way to big...help!!!! What do you guys think?

Thank You!

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I am having my wedding in the Contessa room ...and I am having around 100-120 people ....Don't worry ...everyone will not be on the dancefloor at the same time..ya know..

HTH,
Q

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Posted by EkaCjf6619

Hi Guys,

I am a 'newbie', and just started the planning process. I went to the Swan Club this weekend, and FH and I really liked it, however I am a bit concerned about the size of the Contessa Room dance floor. We are inviting 100 people, and even though the room capacity is 140, I just think that might not be enough room? I don't want to have the Garden Room(no offense to anyone that does have it, just not my taste), and the Camelot room is way to big...help!!!! What do you guys think?

Thank You!

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we had 160 in the camelot room and i even thought the floor looked small...but it was never 'cramped' though it got 'crowded' with dancers...if the floor is too big, it will look empty even when there are tons of people on it!


swan club review

Thanks guys!

Any other helpful hints re: the swan club? I think that is the place we are going to go for, but we are just going to look at one more place.