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ok- I am annoyed!!!

Future Mrs H Posted:

ok- I am annoyed!!!

I just get a call from Geico- As of May they wont be taking my payment out of my credit card anymore (which is a Geico Credit Card). But now if I send in a payment by check or online they will charge me $4 processing fee and if they take it directly out of my checking account there will be a $1 processing fee. WTH???
Is this something new? When you pay a bill they are going to charge a processing fee??

I am pissed!!
Alexandra17 Posted:

Re: ok- I am annoyed!!!

I don't have geico but that's BS...is there a manager or complaint number?

jmgoncal Posted:

Re: ok- I am annoyed!!!

What?? So your only option is to pay a processing fee? I would definitely speak to someone and complain - threaten to take your business elsewhere and they'll probably waive the fee.

Future Mrs H Posted:

Re: ok- I am annoyed!!!


Posted by jmgoncal

What?? So your only option is to pay a processing fee? I would definitely speak to someone and complain - threaten to take your business elsewhere and they'll probably waive the fee.



Thats what it seems like! Well they just made up my mind for me- I was thinking of going under FH policy when we get married and now I know I will!
SummerBride10 Posted:

Re: ok- I am annoyed!!!

thats annoying!!! id be pissed too!

Clover23 Posted:

Re: ok- I am annoyed!!!

ok wow that's really annoying - they take it directly out of my account and i haven't gotten any such notice!

SoontobeGallagher Posted:

Re: ok- I am annoyed!!!

Ugh. I work for Geico. Sorry about that. I don't work for service, I work in litigation. If you have it taken directly taken out of your checking account there is no fee.

Future Mrs H Posted:

Re: ok- I am annoyed!!!


Posted by SoontobeGallagher

Ugh. I work for Geico. Sorry about that. I don't work for service, I work in litigation. If you have it taken directly taken out of your checking account there is no fee.



I dont get it then- why did she tell me if it comes out of my account there will be a $1 fee?

OK- I need to call back and find out more
Jtruran Posted:

Re: ok- I am annoyed!!!

i can't wait to get rid of geico

islandweddinggirl Posted:

Re: ok- I am annoyed!!!

I work at GEICO as well

The way it works is this...

there is a 4 dollar installment fee per payment if you pay through cc

If you pay through eft through your check= you will be charged the 1 dollar installement fee instead of the 4-

The only way to get away with no installment fees is if you pay the premium in full

Most insurance companies charge installment fees..

HTH

im sorry your having trouble with the company :( In anyone else has problems there please fm me so i can help!!

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