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OMG I HATE THOSE PPL!!!!!

VCanizalez Posted:

OMG I HATE THOSE PPL!!!!!

GOD!!!!!!!!!
Please HELP ME!!!!!!!!!!!!

OK....
So I have Aunt Flo with me right.... I did not get any Sleep last night... I am starving....
and To make things worse... The FIRST CALL I got in my job it was a freaking mean lady who called me
*S T U P I D W H O R E ... F U K Y O U!!!!!*


I so wanted to tell her so many things!!!!!!! But i have to and THINK I am working... but it was so hard.....
WHY PPL ARE SO MEAN????

I WANNA GO HOME!!!!!!!!!!!!!!!!!!!!

Caprica6 Posted:

Re: OMG I HATE THOSE PPL!!!!!

that is ridiculous!

There is no reason for people to treat others that way... especially when you are just picking up the call...

hope you have a better rest of the day!
Moonmist09 Posted:

Re: OMG I HATE THOSE PPL!!!!!

OMG! seriously, people call other people such names, especially in the customer service industry and they don't think they are human beings! why? you can only do your jobs and nothing more.

why did she call you that?
VCanizalez Posted:

Re: OMG I HATE THOSE PPL!!!!!


Posted by Moonmist09

OMG! seriously, people call other people such names, especially in the customer service industry and they don't think they are human beings! why? you can only do your jobs and nothing more.

why did she call you that?



Because She is not longer participating with our program. So if someone is unactive for 10weeks we just 'drop' them out of the program.
She was mad since she was drop and there was nothing we could do about it... So she started getting mad... and mad.... i was about to transfer to supervisor but she ended up calling me that and hagin up!!!!!!!!!
Moonmist09 Posted:

Re: OMG I HATE THOSE PPL!!!!!

what company do you work for?

VCanizalez Posted:

Re: OMG I HATE THOSE PPL!!!!!


Posted by Moonmist09

what company do you work for?



Nielsen
allornil Posted:

Re: OMG I HATE THOSE PPL!!!!!

people suckk. Plain and simple.

mybabylovesmoi Posted:

Re: OMG I HATE THOSE PPL!!!!!

booo

Kudos to you for keeping your cool, it must be rough when you deal with rude biatchesss

VCanizalez Posted:

Re: OMG I HATE THOSE PPL!!!!!


Posted by mybabylovesmoi

booo

Kudos to you for keeping your cool, it must be rough when you deal with rude biatchesss





Freaking Hard!!!

I just reply

'Thank you very much Mrs. XXXXX'
MrsVtoBe Posted:

Re: OMG I HATE THOSE PPL!!!!!


Posted by allornil

people suckk. Plain and simple.



ITA


Good for you for holding it together and being professional. I don't think I could have done that!! Sorry people are so s ucky
chreesta Posted:

Re: OMG I HATE THOSE PPL!!!!!


Posted by allornil

people suckk. Plain and simple.



Agreed! Hope your day gets better!
SoonToBeMrsONeill Posted:

Re: OMG I HATE THOSE PPL!!!!!

Wow that's completely horrible. I am really sorry to hear that a customer treated you that way.... but think happy thoughts, you're going to get married!!!!!!
kedra5 Posted:

Re: OMG I HATE THOSE PPL!!!!!

I've always been in customer service of some capacity and its HARD to keep it together when people are yelling at you!!

'Yes sir, I AM the one that went to Target and spent that money in your account and overdrew it by 300 dollars. Yep that was me'

Hahaha, SO glad I dont do banking anymore.

Just keep your composure and unfortunately, the customer is 'always' right!
quirkybride Posted:

Re: OMG I HATE THOSE PPL!!!!!

I worked in customer service for a while. It's odd how many emotions come out with people. They sometimes love you and ask for you and are so thankful, or they're sometimes bitchy, angry, all that kind of stuff.

With anger I think it can be like road rage, when a person has anger inside of them for other reasons and this is an outlet.

Also, sometimes I think they think if they throw a big enough fuss they'll get their way more, which is sometimes true unfortunately. Like if the customer makes a scene, managers sometimes just want to get them out of there or stop dealing with them. But that wasn't true in the instance you described because she hung up

I'm sorry you dealt with that Try to remember you have good things in your life and maybe she doesn't to be so angry.
rendel Posted:

Re: OMG I HATE THOSE PPL!!!!!

Sorry, you don't deserve that!!!!!!!!!!!

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