OMG They f-ed up my dress!!!!!! UPDATED!

So, just got back from Priscilla of Boston. I went yesterday b/c my dress came in and they wanted me to try it on and make sure everything was OK (even though we won't start fittings for a while). Well yesterday I went with my Mom and my sister and it was too short. I had to custom order this dress specifically to my height with shoes on, b/c the hem is scalloped lace and can't be made longer or shorter once ordered. That cost me $250 extra dollars, on top of the fact that my dress cost almost $4k AND all my BMs are getting their dresses from POB.

I didn't want to throw a fit in front of my Mom (b/c then she'd panic) so I just pulled the dress down and acted normal in front of them. Then today I called and they told me to come back and everyone who works there, seamstress included, agreed that it was at least 1 inch too short (you can see my entire foot and part of my ankle. Meanwhile, my shoes only have 2 inch heels so it's not even like I can just get a shorter shoe. So basically, the lady who filled out my order form filled out the length incorrectly.

They are calling the factory to see what to do, b/c it is 6 months away from my wedding. They said 'no matter what we'll fix it' but until I know what they're doing, that's just not good enough!!!!!!!!!!!




UPDATE: Ok, they just called me back. She said basically she ordered the dress to be 38.5 inches from the natural waist. There is a .5 inch allowance from the factory, so the dress came in at 38 inches - 1/2 inch shorter than what she measured. AND, on top of that, 38.5 wasn't even right - it should've been 39.25. SO, there is NOTHING they can do to fix the dress that was supposed to be mine b/c of the hem. They're ordering me a brand new dress, but it won't be in until June. This is OK, b/c I wasn't going to start fittings until then anyway, BUT imagine something insane like this happens again next time? With two months to go (and in the middle of me studying for the bar) you better believe I will go Jerry McGuire kinds of ape shittt.

Arghhhhhhhh that s u c k s Jess. Try not to worry about it though - they'll make good on their promise, I am sure!

to you.

O..........M..............G!!!!!!!!!

i cant even imagine how you feel right now i really hope they make it right!!! i cant believe that!!! people are rediculous...all that $$ and they cant even make sure they fill the form out right????????????

UGH I HATE PEOPL
i am so sorry let us know what happens!

ugh.....so frustrating!!! I'm so sorry, and I would be super pissed too. But it sounds like they're definitely going to get it right so I wouldn't worry....or at least try not to. You have to let them fix it.

If it makes you feel any better....you're dress is soooooo worth the wait. It's unbelievably stunning. As a matter of fact, the more I think about it, it might be my favorite on here! I remember falling in love with that dress in a magazine forever ago....it was out of my budget, but had it been within I definitely would have snatched it up.

Good Luck!!!! It will all turn out ok.

wow, as if you needed more stress sigh

ill keep my fingers crossed for you!!!

this is my biggest fear!!

I am so sorry this happened, please keep us posted so we can be ahppy for you instead of sharing your frustration!!!!!!!!!!!!

W T F...
That is not acceptable..I would be livid!
Lucky you are tall.. you can really do a half inch kitten heel if you have too.....!

Girl Im ready to put my boxing gloves on
I cant believe they would make a mistake like that. its so unprofessional on their part.
they had better fix it

AWWWWWWW!! Im so sorry!! I am SURE they will fix it!! Keep us posted.

how were you so freaking calm when you saw it was short? I would've flipped on the spot!

Good luck! i really hope they just order you a new dress and make them pay the rush fee!

omg- thats crazy!!

im sure they will fix it in time though- esp if its thwir screw up

it just stinks that they had to stress you

OMG!

I will go down there and smack them all with a rotten fish for you, just point me in the right direction.

you have 6 months so I'm sure there is SOMETHING they can do to fix this. there just has to be.
make sure you keep us posted.

this happened to my cousin as well (from another store). They had to order another dress and it came on time! Don't worry, it'll all work out. SOrry this is happening to you!!