PC crashing - why?

dubliner Posted: Aug 11, 2003 09:00 PM

PC crashing - why?

My PC keeps crashing - the error message is something about the system shutting down and instructing me to save. The message is from NT Authority System, and is called a Remote Procedure Call

This is on my home pc

Is this some sort of bug? and how do I get rid of it?

Sasha96 Posted: Aug 11, 2003 09:07 PM

Re: PC crashing - why?

try doing a search for it, using the error message, in google groups. others who have experienced the same problem may have posted to a newsgroup and gotten responses.

franksbride Posted: Aug 11, 2003 10:08 PM

Re: PC crashing - why?

Hey...this has been happening to me all night too...but I've been on for 10 mins now...and so far so good!

julybride444 Posted: Aug 11, 2003 11:53 PM

It must be a dell right? And chances are you're using MSN.

Call Dell support, they'll walk you through it. It's a virus.

dubliner Posted: Aug 12, 2003 09:16 AM

Re: PC crashing - why?

I just found out its a worm, and I'm downloading info from Norton

franksbride Posted: Aug 12, 2003 09:19 AM

Re: PC crashing - why?

I was on the phone last night with Dell for about an hour...they told me it was a virus and they walked me through something...so hopefully everything is ok now.

I'm at work now and the virus was here too...my computer gave me a very similar message to the one last night and rebooted itself after installing something automatically...

tommybride Posted: Aug 12, 2003 09:25 AM

Re: PC crashing - why?

yeah thats a classic worm.
from now on if you dont want problems like that. just go to microsoft.com and go to windows update. it will scan your computer and download and install all of the updates. there have been many many fixes for security breaches and internet explorer patches that are quite nessisary to be browsing on the web today. although this cant protect you from viruses ultimately, but it will make it much harder for you to get one.

KING

Mary Posted: Aug 12, 2003 09:36 AM

Re: PC crashing - why?

I received that same message last night. Should I call Dell or will the Microsoft update fix it?

franksbride Posted: Aug 12, 2003 09:39 AM

Re: PC crashing - why?

I'd call Dell and ask them if your computer has automatically 'patched' itself or if you need to do something about it...just to be safe...

tommybride Posted: Aug 12, 2003 09:52 AM

Re: PC crashing - why?

if you have free tech support with dell use it always
they will help you to stay within your warentee.

otherwise if you buit your own computer like I did then you should probibly know better anyway.