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photography

vineyardbride08 Posted:

photography

I just wanted to vent some of my frustration that I am going through with my photographer. My wedding was in May of '08 and I STILL have not received my wedding album! (As of Feb '10) They do not return my calls and completely ignore emails. I am getting so tired of waiting! It looks like they did a nice job from the proofs but this is completly rediculous. Does anybody know what the standard turnaround time is once final pics are chosen?

mybabylovesmoi Posted:

Re: leli photography

That is really ridiculous! Thanks for letting us know. That is WAY longer than the norm. I think ours said 3 months...

The fact that they don't respond is a sign of very bad business.

I would report them to Better Business Bureau. That may light the fire under their butt to friggin give you your pictures!!!
vineyardbride08 Posted:

Re: photography

Thanx for the tip maybe I will do that

Just Cindy Posted:

Re: leli photography

well with duet once you pick your final pics they produce a layout in 2 months then once that is final its takes 3 months to get the album.

That is absurd that you are still waiting!!!! Call BBB on them!!! I would also send them a certified letter with all the dates and such so that you have proof that you have contacted them.

Do you at least have all your pictures?
vineyardbride08 Posted:

Re: photography

It has been 4 months since I OK'd the layout. Seems like it has been forever

little34 Posted:

Re: photography

I had this same issue...my original photog threw in a eshoot and took forever to get us anything....couldn't even get back to me after months and months of calling and emailing! So I canceled him and went with someone else....my new photog had my proofs to me in about a month and had my album layout in like 2 weeks after I picked them....I am still waiting for my album but was told 6-8 weeks for the album so it is still within the time frame. good luck...have you tried getting BBB involved with this????

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