Placecard Help!

I know I have been posting a lot tonight but I am going to LOOSE MY MIND! I am trying to do my placecards but nothing is aligning right! I have the garyner studios placecards...I go to the website, download the template, but it won't line up...anybody else have these problems? or better yet....a solution?
ETA: It works on the 'practice page' they give you, but not with the actually placecards....help me...please....please....ha

Hummm did you try printing on a reg piece of paper see if its your printer ...