Questions for Limo Companies

cw0904 Posted: Dec 03, 2002 02:47 PM

Questions for Limo Companies

We are going to look into limos this weekend and the next.
I have compiled a list of questions-with the help of Jennbaby's Limo book.

Is there anything I am missing?

2. How many weddings do you do in one day?
3. How much is gratuity?
4. Is gratuity for the driver or do I need to give additional $?
5. How many cars in your fleet?
6. What forms of payment do you accept?
7. Provide liquor/champagne?
8. Is there a pp drink minimum?
9. Can I add items at the last minue?
10. Can we meet the driver?
11. What is the drivers attire?
12. What is included with the vehicle and service?
13. What time do you arrive?
14. If we go over when does it begin and how much?
15. Insurance?
16. Hours of service?
17. Deposit? Pay how?
18. Payment Terms?
19. Final Payment due? Pay how?
20. Cancellation terms and refund policy

Marcela1654 Posted: Dec 03, 2002 04:29 PM

Re: Questions for Limo Companies

WOW! Great List. I can't think of anything else. Good Luck with the search!

Marcela1654 Posted: Dec 03, 2002 04:33 PM

Re: Questions for Limo Companies

Oh wait, I just thought of one. LOL. We asked the limo companies what would happen if the limo broke down. Ask what there back up plan would be.
Also, if something happens to the limo/car/bus you picked out, are they going to tell you or just show up with another car?
I know it's not good to think negative, but hey you never know, anything can happen.

Good Luck!

Marcela1654 Posted: Dec 03, 2002 04:34 PM

Re: Questions for Limo Companies

Oh here are others:
Do they provide a runner for the church?
Is there a grace period? Usually companies give you 3:15 hours.

NovemberSue Posted: Dec 03, 2002 04:37 PM

Re: Questions for Limo Companies

We just went to the limo company and the form had all the answers on it. We knew what type of limo we wanted. It was very easy.

cw0904 Posted: Dec 04, 2002 09:09 AM

Re: Questions for Limo Companies

Thanks Marcela

Licia Posted: Dec 04, 2002 09:13 AM

Re: Questions for Limo Companies

Great list. I'm in the process of looking to book now. This helps alot!

cw0904 Posted: Dec 04, 2002 10:50 AM

Re: Questions for Limo Companies

Here is one more more I found last night.

Do you own the limos (the ones you are looking at or are interested in) or do you contract them out to someone else?

Dawn5403 Posted: Dec 04, 2002 10:55 AM

Re: Questions for Limo Companies

Thanks !! Great info, we are also in the process of looking for limos

jennbaby Posted: Dec 04, 2002 11:32 AM

Re: Questions for Limo Companies

It is on Ultimate Class' (who i booked with) contract what happens in case of a breakdown, they send you the same car you book with. They are prepared just in case. Always get the plate # of the exact car you want.
The grace period is always usually 15 minutes with limo companies, sorry I didn't list this, it's my general knowledge and i always assume people know this sorry!

jennbaby Posted: Dec 04, 2002 11:33 AM

Re: Questions for Limo Companies

most companies own their own limos, but sometimes cars are 'farmed out' (borrowed from other companies). Good Luck ladies! and PS_VER IMPORTANT:
GET IT IN WRITING THAT YOU DO NOT WANT TO BE ASKED FOR OVERTIME THE DAY OF!!!!!!! KEEP A CREDIT CARD ON FILE, SO IF THERE IS OVERTIME YOU ARE NOT ASKED IN THE MIDDLE OF PICS OR WHATEVER FOR MONEY!!!

AISLE RUNNERS ARE MOST USUALLY PROVIDED BUT ASK ANYWAY

jennbaby Posted: Dec 04, 2002 11:37 AM

Re: Questions for Limo Companies

Also:
Be sure the drivers have directions AND alternate routes in case of traffic, accidents etc.
ULTIMATE CLASS had all this covered BEFORE i asked that's why i booked (besides the newest/nices cars i saw out there)
If anyone has limo questions feel free to forum mail me. I worked in this industry for 10 yrs

jennbaby Posted: Dec 04, 2002 09:08 PM

Re: Questions for Limo Companies

And one more:
Check the Better Business Bureau website to see how many complaints if any they may have against them
BBB

cw0904 Posted: Dec 05, 2002 12:04 AM

Re: Questions for Limo Companies

Thanks Jenn for all that info
Question: Is it okay for a vendor to farm out their jobs to an outside contractor? Meaning is it realiable? The contractor has the business with the limo company not the bride nor groom so if anything happens-no shows, who would be held responsible? I really don't feel comfortable going with a company that does this. Should I worry?

DeeDave Posted: Dec 05, 2002 12:15 AM

Re: Questions for Limo Companies

Hi!! I also used Ultimate Class Limo. They were the ultimate BEST!!!!!
Let EVERYONE know that the most important thing is the SERVICE!!!!

jennbaby Posted: Dec 05, 2002 07:37 AM

Re: Questions for Limo Companies

It is perfectly OK to use a company who farms out work. Sometimes not all companies have every kind of car you want to use that day, it doesn't mean their service isn't excellent!
Usually the drivers from the limo co. you are hiring, are the same drivers who drive the cars that are farmed out to them, also if you are booking with a certain company, they are definately responsible for no shows etc.