rant!

Ok so if you ladies remember, I had a problem with the box setting of my ring being bent. FH took it to the place he bought it, just to get it fixed (which should be covered under the extra care policy he got) & they argued with him saying nothing was wrong. They finally saw what he was talking about (which I don't know why it took so long considering EVERYONE else saw what I was talking about since the prong box was bent and my diamonds weren't laying flat anymore) and sent it to their headquarters or whatever. It's been TWO WEEKS and I was supposed to get it back today. When FH called they said they couldn't find anything wrong with the ring. REALLY?! Since my diamonds aren't laying flat and there's a piece bent or broken off! They said they were sending it to a different department within the building to look at. I swear if I don't get my ring back by the end of next week (coming to a total of THREE weeks gone) in perfect condition, I am going to go down there myself and FREAK OUT!

Am I being unreasonable?

(Sorry for the long rant)

no, not at all! I can't imagine how stressed you are! When I got my ring resized, the guy had custom-made it to FH's specifics and bc he had picked platinum, it took TWO HOURS to take it all apart basically, taking out the emerald and moving things around - I was nearly hyperventilating in this tiny shop in Yonkers and that was just a SIZING! I can't believe they're telling you nothing's wrong, what crappy service - did you take a picture of it before you gave it over?? I would be the obnoxious one to print a big copy, circle the problem and fax it over

also - was this the jewelry store you gave a good rec about? it might not hurt to let them know you had raved about them on LIW and now you have to go back and let everyone know what's up. hopefully if nothing else the idea of a bad rep will motivate their butts into getting it done.

I honestly didn't think to take a pic :( But seriously, if they can't see it they are blind! My diamonds are RAISED AND UNEVEN!

No it's not thank goodness. FH got the ring before asking my parents permission so they didn't get a chance to bring him to our family jeweler. I had brought it to my jeweler to get fixed but they said it was better off getting it fixed where it was made. At this point I'm ready to just tell them to F off & give FH his money back for the insurance plan thingy, then going to my jeweler and paying the money to get it fixed.

Ugh. That is frustrating!!!

To tell u the truth i had a problem with my ring nothing like that but my FH asked a question about the ring b/c he spent so much on it but any ways they are so rude and mean and they didnt understand it and i got pissed off so i brought it to the same store but a different location and i told them what happen and they were upset but it and for now on i just bring it to them to get it checked out ....but i understand where u r coming from b/c thats BS and they should see it...what jerks

That's horrible! I'd be so upset about that if that were my ring... especially with the amount of money your fiance' spent! That's ridiculous!

FH is going to call on Friday to see what's being done. If they don't do anything, he's unleashing me upon them