I'm not sure what's going on, but I'm not thrilled with my customer service at my RH. Every time I contact my representative, I'm rushed off the phone and at times she's hostile with me about my ideas in regards to the reception. I am having a wedding that is out of the box, and I'm not very traditional, but this is upsetting. I'm very nice and not combative. Has anyone had a similar experience (at this venue) and any advice on how to move forward? My wedding is in October! Too late to turn back now!
sportif7
Posted:
Member since
Re: Reception Hall Customer Service Help
contact the general manager of the facility...;et them know you haven't been happy with the treatment and either you need to be re-assigned someone else or somone needa to counsel their customer service people on how to serve customers
FutureMrsMartin
Posted:
Member since
Re: Reception Hall Customer Service Help
Posted by sportif7
contact the general manager of the facility...;et them know you haven't been happy with the treatment and either you need to be re-assigned someone else or somone needa to counsel their customer service people on how to serve customers
this! that's awful you def should not be treated that way! hope it all works out
