repost from 09 board dress dilema

I ordered my dress back in january b/c we were originally going to get married this october but then changed it..well the dress came in and i tried it on...there was some few minor problems..like loose beading and a few little tears in the lace that i wanted to fix..they said it would be done in april..well i go in april and it still wasn't fixed so i refused to take it home...now they call me saying its ready and i have to take it b/c they have no room to store it. Now if i go in today and it's still not fixed what should i do? Should i ask them to order me a new gown? Should i ask for a discount on the dress b/c its damaged than get it fixed elsewhere ( i already paid for it on a credit card through the store)? Could i get store credit? I just want to know what my options can be if it's still not right. Thanks!!

the store is davids bridal and i won't trade it for another gown b/c i LOVE my dress-i just want it to be perfect for my day.

There is no reason why you should have to pay for a tear that isn't your fault. You are paying for a new dress, not a worn one!

You should demand a new dress or have them fix it for no extra charge since the damage wasn't your doing.