Member since
repost from theknot RANT!
Original post by mclane
Oi! I feel so bad from this girl:
Every bride knows there's at least one thing that doesn't go right on your big day. For me, it was my limos from the company M & V Limousines. I booked 3 'point to point' limos for the day (one for me to get to my venue, one for my husband to get to the venue, and one to take us both back). First of all, none of them were the correct color (ok, forgiveable), and one of them wasn't even the right model. One of them had the nerve to ask for a tip, even though all tips were pre-paid (20%). Two of them didn't know where the venues were (they knew the area, but didn't know the exact address), so I (the bride) had to direct the driver from the back seat, and the groom had to do the same. Also, there was an item in the contract that the drivers weren't aware of, so we did not get our special request satisfied. Lastly, after the wedding was over (we are exhausted at this point), we are waiting for the limo to come, and find out that the limo needed a jump (the battery died). We find this out NOT from M & V, but from the valet company we used at our venue (they were the ones giving our limo the jump). Finally, when the limo pulls up, it's making a horrific sound. The driver informs us that the muffler was having a slight problem, but that the noise should go away shortly. All the way home, we had the pleasure of riding in a limo (the wrong model at that), listening to the muffler rattling/buzzing & shaking the whole back of the limo. I call them to complain after I get back from my honeymoon, and unfortunately, there are no refunds. The best they can offer me is a free voucher for my next trip to the airport or a night on the town. I tell them that I would never use their company again, so they said I could always pass my voucher onto a family member. WHAT?!?!? Their service was so bad, that I'm going to give their services to my family!?!? What a joke. This company was really disappointing. In fact, they are the only vendors I used that I can flat out say to you: they were my worst nightmare on my big day. I actually spent a portion of my wedding day worrying about the limos (now, do you really want to have to worry about something like that on your big day?) I DO NOT RECOMMEND AT ALL....
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The more I hear about these ppl, the more scared I get!
Every bride knows there's at least one thing that doesn't go right on your big day. For me, it was my limos from the company M & V Limousines. I booked 3 'point to point' limos for the day (one for me to get to my venue, one for my husband to get to the venue, and one to take us both back). First of all, none of them were the correct color (ok, forgiveable), and one of them wasn't even the right model. One of them had the nerve to ask for a tip, even though all tips were pre-paid (20%). Two of them didn't know where the venues were (they knew the area, but didn't know the exact address), so I (the bride) had to direct the driver from the back seat, and the groom had to do the same. Also, there was an item in the contract that the drivers weren't aware of, so we did not get our special request satisfied. Lastly, after the wedding was over (we are exhausted at this point), we are waiting for the limo to come, and find out that the limo needed a jump (the battery died). We find this out NOT from M & V, but from the valet company we used at our venue (they were the ones giving our limo the jump). Finally, when the limo pulls up, it's making a horrific sound. The driver informs us that the muffler was having a slight problem, but that the noise should go away shortly. All the way home, we had the pleasure of riding in a limo (the wrong model at that), listening to the muffler rattling/buzzing & shaking the whole back of the limo. I call them to complain after I get back from my honeymoon, and unfortunately, there are no refunds. The best they can offer me is a free voucher for my next trip to the airport or a night on the town. I tell them that I would never use their company again, so they said I could always pass my voucher onto a family member. WHAT?!?!? Their service was so bad, that I'm going to give their services to my family!?!? What a joke. This company was really disappointing. In fact, they are the only vendors I used that I can flat out say to you: they were my worst nightmare on my big day. I actually spent a portion of my wedding day worrying about the limos (now, do you really want to have to worry about something like that on your big day?) I DO NOT RECOMMEND AT ALL....
Member since
Re: repost from theknot RANT!
Oh no, I feel so bad for her and all of you who used them and didn't get what you payed for. ![]()
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Hopefully they'll get their act together before they're out of business!
