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returning a damaged sterling silver fork...with pic

suven Posted:

returning a damaged sterling silver fork...with pic

I am going to have DH bring it back to Fortunoff tomorrow to exchange it.

It has a big dent in the center of it...I'll attach a pic of the pattern.

I know my wedding was awhile ago, but there is no way that we could have done this...do you think they'll give him grief? The pattern is still current.
BriBri529 Posted:

Re: returning a damaged sterling silver fork...with pic

EEEK! They better exchange it!

jill13bean Posted:

Re: returning a damaged sterling silver fork...with pic

i have never had a problem returning there
they give you the price you paid for it or what someone paid off your registry
SomethingBlu Posted:

Re: returning a damaged sterling silver fork...with pic

Nope, and as someone that works in a retailer (a la Fortunoff) they should definitely take it back with no problem. I have heard stories of very wealthy customers returning silverware with food on it (after being used for a dinner party) now that's yucky! You're fine!

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